Pet Services Boarding and Daycare Operations Manager

3 weeks ago

Durham, North Carolina, United States GoDog - Founder Campuses Full time
Job Summary

We are seeking a highly skilled and compassionate Pet Services Manager to oversee the back-of-house operations of our Daycare and Boarding departments. As a key member of our team, you will be responsible for ensuring the safety and well-being of the animals in our care, maintaining a clean and healthy environment, and managing a team of dedicated staff.

Key Responsibilities
  • Lead and manage pet services staff to ensure alignment with role responsibilities and company values
  • Act as a working manager on the floor, responsible for feeding, administering medication, general health and behavioral assessments, moving dogs safely, bathing dogs, and cleaning
  • Train employees on company policies and procedures
  • Manage daily pet services operations, including running dogs, managing scheduled services, facility cleaning, and staff assignments and duties
  • Delegate and assign daily/weekly/monthly tasks among attendants
  • Assist in implementing policies and procedures as dictated by the Campus Director
  • Assess animal behavior to qualify dogs for services, including care assessments and evaluating new pet questionnaires
  • Manage compliance with safety regulations and dog and human first aid certifications
  • Act as manager on duty when the Campus Director and Assistant Campus Director are not present
Requirements
  • 2 years of professional animal care experience
  • 1 year of previous management experience
  • Ability to lead with kindness, compassion, humility, and an even-keel demeanor
  • Excellent customer service skills and ability to educate pet parents on dog behavior and care
  • Proven work ethic, organizational skills, and time management skills
  • Ability to thrive in a fast-paced environment
  • Ability to proactively identify opportunities and recommend solutions
  • Ability to positively interact with the animals that we serve
  • Ability to regularly move throughout the facility to interact with pets, customers, and staff
  • Pet First Aid and CPR Certification
  • Background check clearance
About Us

GoDog is a premier pet hospitality company founded in 2018 by Jess and Ben Eberdt. Our mission is to provide a loving environment for pets and their parents. We are committed to quality, cleanliness, and exceptional design. We aim to build a brand and enterprise that leaves a lasting legacy for generations.

  • Pet Services Boarding Daycare Attendant

    4 weeks ago

    Durham, North Carolina, United States GoDog - Founder Campuses Full time

    About the RoleWe are seeking a dedicated and compassionate Pet Services Boarding Daycare Attendant to join our team at GoDog - Founder Campuses. As a key member of our team, you will be responsible for ensuring the physical and emotional well-being of our canine guests.Key ResponsibilitiesSupervise and engage with dogs in our Daycare and Boarding facility,...

  • Pet Services Boarding Daycare Attendant

    4 weeks ago

    Durham, North Carolina, United States GoDog - Founder Campuses Full time

    About the RoleWe are seeking a dedicated and compassionate Pet Services Boarding Daycare Attendant to join our team at GoDog - Founder Campuses. As a key member of our team, you will be responsible for ensuring the physical and emotional well-being of our canine guests.Key ResponsibilitiesSupervise and engage with dogs in our Daycare and Boarding facility,...

  • Pet Care Attendant

    1 week ago

    Durham, North Carolina, United States GoDog Full time

    Job SummaryWe are seeking a highly motivated and organized Front Desk Attendant to join our team at GoDog. As a key member of our staff, you will be responsible for providing exceptional customer service, engaging with new and existing customers, and participating in administrative tasks to ensure seamless communication with customers and our Pet Services...

  • Pet Care Attendant

    2 weeks ago

    Durham, North Carolina, United States GoDog Full time

    About the RoleWe are seeking a highly motivated and organized individual to join our team as a Front Desk Attendant at GoDog. As a key member of our team, you will be responsible for providing exceptional customer service, engaging with new and existing customers, and participating in administrative tasks to ensure proper communication to customers and the...

  • Pet Care Coordinator

    4 weeks ago

    Durham, North Carolina, United States GoDog Full time

    About the RoleWe are seeking a highly motivated and organized individual to join our team as a Front Desk Attendant. As a key member of our front desk team, you will be responsible for providing exceptional customer service, engaging with new and existing customers, and participating in administrative tasks to ensure seamless communication with customers and...

  • Pet Care Attendant

    4 weeks ago

    Durham, North Carolina, United States GoDog Full time

    Job SummaryWe are seeking a highly motivated and organized Front Desk Attendant to join our team at GoDog. As a key member of our staff, you will be responsible for providing exceptional customer service, engaging with new and existing customers, and participating in administrative tasks to ensure seamless communication with customers and our Pet Services...

  • Operations Manager

    6 days ago

    Durham, North Carolina, United States Banfield Pet Hospital Full time

    Job SummaryWe are seeking a highly skilled and experienced Shift Lead to join our team at Banfield Pet Hospital. As a Shift Lead, you will be responsible for overseeing the daily operations of our hospital, ensuring that our high standards of patient care and customer service are met.Key ResponsibilitiesSupervise and coordinate the activities of veterinary...

  • Pet Care Team Supervisor

    4 weeks ago

    Durham, North Carolina, United States Banfield Pet Hospital Full time

    Job SummaryWe are seeking a highly skilled and experienced individual to join our team as a Shift Lead at Banfield Pet Hospital. As a key member of our leadership team, you will be responsible for overseeing the daily operations of our hospital and ensuring the highest level of care for our patients.ResponsibilitiesSupervise and coordinate the activities of...

  • Pet Care Team Lead

    3 weeks ago

    Durham, North Carolina, United States Banfield Pet Hospital Full time

    Job SummaryWe are seeking a highly skilled and experienced Pet Care Team Lead to join our team at Banfield Pet Hospital. As a key member of our hospital team, you will be responsible for providing exceptional patient care and leading our veterinary technicians in delivering high-quality medical services.Responsibilities• Associate's degree or veterinary...

  • Veterinary Assistant Manager

    3 weeks ago

    Durham, North Carolina, United States Banfield Pet Hospital Full time

    Job SummaryThe Shift Lead is a vital role at Banfield Pet Hospital, responsible for ensuring seamless operations across all shifts. This position requires a unique blend of leadership and technical skills, with a focus on delivering exceptional client service and supporting the veterinary team.Key ResponsibilitiesProvide leadership and guidance to...

  • Daycare Providers Wanted in Durham, NC

    2 weeks ago

    Durham, North Carolina, United States Wyndy LLC Full time

    Job Title: Daycare Providers Wanted in Durham, NCWe are seeking experienced and passionate childcare professionals to join our team at Wyndy LLC in Durham, NC. As a daycare provider, you will be responsible for creating a safe and nurturing environment for children, planning and engaging in age-appropriate activities, and maintaining open communication with...

  • Service Operations Manager

    2 weeks ago

    Durham, North Carolina, United States H&E Equipment Services Full time

    Service Manager Job DescriptionH&E Equipment Services is seeking a highly skilled Service Manager to oversee all service operations, ensuring efficiency, quality, and customer satisfaction. This role offers an exciting opportunity for an individual looking to lead and grow within a supportive and organization.Key Responsibilities:Service Operations...

  • Veterinary Practice Manager

    4 weeks ago

    Durham, North Carolina, United States Page Point Animal Hospital and Pet Resort Full time

    Practice Administrator WantedPage Point Animal Hospital and Pet Resort, a privately owned animal hospital and pet resort, is seeking a motivated Practice Administrator to drive our growing team towards new heights of success.We are on the lookout for a standout individual who excels in driving the growth of a veterinary practice and pet resort through...

  • Custodial Operations Manager

    4 weeks ago

    Durham, North Carolina, United States SBM Management Services Full time

    About the RoleWe are seeking a highly skilled Custodial Supervisor to join our team at SBM Management Services.Key ResponsibilitiesOversee all activities within the custodial program and ensure safe work practices and procedures are implemented.Coordinate and monitor work activities and schedules of team employees to ensure efficient operations.Assist in the...

  • Custodial Operations Manager

    4 weeks ago

    Durham, North Carolina, United States SBM Management Services Full time

    About the RoleWe are seeking a highly skilled Custodial Supervisor to join our team at SBM Management Services.Key ResponsibilitiesOversee all activities within the custodial program and ensure safe work practices and procedures are implemented.Coordinate and monitor work activities and schedules of team employees to ensure efficient operations.Assist in the...

  • Front Desk Representative

    2 weeks ago

    Durham, North Carolina, United States GoDog - Founder Campuses Full time

    Job SummaryWe are seeking a highly organized and customer-focused Front Desk Attendant to join our team at GoDog - Founder Campuses. As the first point of contact for our clients, you will be responsible for providing exceptional service, engaging with customers, and participating in administrative tasks to ensure seamless communication.Key...

  • Pet Groomer

    2 weeks ago

    Durham, North Carolina, United States Zoomin Groomin-North Raleigh Full time

    Job DescriptionWe are seeking an experienced and passionate Pet Groomer to join our mobile grooming team at Zoomin Groomin-North Raleigh. As a Pet Groomer, you will be responsible for providing exceptional grooming services to our clients' pets in our fully-equipped mobile grooming van. Taking care of our furry friends, clients, and the van, ensuring the...

  • Pet Grooming Specialist

    2 weeks ago

    Durham, North Carolina, United States Zoomin Groomin-North Raleigh Full time

    Job SummaryWe are seeking an experienced and passionate Pet Grooming Specialist to join our mobile grooming team at Zoomin Groomin-North Raleigh. As a Pet Grooming Specialist, you will be responsible for providing exceptional grooming services to our clients' pets in our fully-equipped mobile grooming van.Key Responsibilities:Provide high-quality grooming...

  • Custodial Operations Manager

    4 weeks ago

    Durham, North Carolina, United States SBM Management Services Full time

    About the RoleWe are seeking a highly skilled Custodial Supervisor to join our team at SBM Management Services.Key ResponsibilitiesOversee all activities within the custodial program and ensure safe work practices and procedures are implemented.Coordinate and monitor work activities and schedules of team employees to optimize efficiency.Assist in the hiring,...

  • Veterinary Technician Lead

    1 week ago

    Durham, North Carolina, United States Banfield Pet Hospital Full time

    Job SummaryBanfield Pet Hospital is seeking a skilled Veterinary Technician Shift Lead to join our team. As a key member of our hospital staff, you will be responsible for providing exceptional patient care, leading a team of veterinary technicians, and ensuring the smooth operation of our hospital.ResponsibilitiesSupport veterinarians in providing quality...