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Customer Service Associate

2 months ago

New York, New York, United States Souq Alshashat Co. Full time

Position: Customer Care Specialist

Department: Engineering

Location: New York

At Souq Alshashat Co., we are seeking a dedicated Customer Care Specialist to join our dynamic team. This role is essential in ensuring our clients receive exceptional service and support.

Key Responsibilities:

  • Provide timely and effective assistance to clients, addressing inquiries and resolving issues.
  • Maintain a thorough understanding of our products and services to offer informed support.
  • Collaborate with various departments to enhance customer satisfaction and streamline processes.

Qualifications:

  • Strong communication skills, both verbal and written.
  • Ability to work effectively in a team-oriented environment.
  • Previous experience in customer service or a related field is preferred.

Benefits:

We offer a competitive salary and a comprehensive benefits package, including health insurance and opportunities for professional development.

Join us at Souq Alshashat Co. and contribute to our mission of delivering outstanding customer experiences.