Client Services Coordinator

2 weeks ago

Lexington, South Carolina, United States Meaningful Milestones Full time
Job Title: Client Services Specialist

We are seeking a highly skilled and compassionate Client Services Specialist to join our team at Meaningful Milestones. As a key member of our team, you will play a vital role in ensuring the success of our clients and their families.

Key Responsibilities:
  • Phone and Visitor Management:
    • Answer and transfer phone calls, as necessary.
    • Welcome and direct visitors and clients.
  • Administrative Tasks:
    • Retrieve information from records, emails, and minutes. Prepare written summaries when needed.
    • Respond to and resolve administrative inquiries and questions.
    • Exhibit polite and professional communication via phone, email, and mail.
  • Support and Coordination:
    • Assist the team with organization and effective communication.
    • Maintain office supplies and coordinate equipment maintenance.
    • Coordinate with vendors as requested by the administrative team.
  • Campus Operations:
    • Perform campus inspections and report findings to responsible managers.
    • Manage supplies inventory by checking stock and placing orders.
    • Receive and distribute office mail.
    • Proofread and type documents and correspondence produced by the department.
  • Event Coordination and Building Management:
    • Coordinate unique events for the campus (e.g., Touch-a-Truck, Storytelling, police visits, dentist visits).
    • General cleaning, organizing, and stocking of rooms and the overall building.
    • Manage the HRE (Happy Relaxed Engaged) calendar.
    • Timely assist with buddy support requests throughout shifts.
    • Provide staff childcare coverage when needed during holidays and school breaks.
  • Other Duties:
    • Perform any other related tasks as assigned.
Qualifications:
  • A passion for helping others and a commitment to providing outstanding customer service.
  • Excellent communication skills, both verbal and written.
  • Strong organizational skills and attention to detail.
  • Displays resourcefulness and adapts well to working alone at times.
  • Able to lift and carry objects weighing up to 15 pounds.
  • Experience in a client-facing role, preferably in healthcare or therapy settings.
  • Proficiency in Microsoft Office Suite and ability to learn new systems quickly.
  • Knowledge of ABA therapy and support is a plus.
  • Associates degree or equivalent education is preferred.
  • Actively served in administrative capacities for three to five years.
  • Recent TB test with results from the past year.
What We Offer:
  • $13/hour.
  • A supportive and collaborative work environment.
  • Opportunities for professional development and career growth.
  • Benefits package to include 401k for both part-time and full-time staff, Supplemental Insurance with Guardian (vision, dental, life insurance, accident, cancer policies available).
  • Paid time off beginning your first day; additional 8 paid holidays during the year.
  • The chance to make a real difference in the lives of children and families.

We are an equal opportunity employer and celebrate diversity. If you are enthusiastic about making a positive impact and have the skills we are looking for, we would love to hear from you. Our interview and selection process commences immediately upon receiving your application.

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