Customer Service Specialist

2 days ago


Pittsburgh, Pennsylvania, United States Disabled Veteran Solutions Full time
Company Overview
At Disabled Veteran Solutions, we are dedicated to providing exceptional support services to individuals in need. Our team is passionate about making a positive impact on people's lives and helping them achieve their goals.

Our company is proud to be veteran-owned and operated, and we understand the importance of giving back to our community.

If you share our values and are committed to delivering outstanding customer service, we encourage you to explore this exciting opportunity.

Salary
The estimated salary for this role is $45,000 - $60,000 per year, depending on experience and qualifications.

Job Description
As a Customer Advocate at Disabled Veteran Solutions, you will play a critical role in supporting our clients with their healthcare needs. You will be responsible for navigating complex medical systems, identifying solutions, and communicating effectively with clients and healthcare providers.

Key responsibilities include:
  • Navigating PCPs, medications, appointments, and benefits on behalf of clients
  • Providing exceptional customer service and support to clients via phone, email, or in-person
  • Collaborating with healthcare providers to ensure seamless care coordination


Required Skills and Qualifications
To succeed in this role, you will need:
  • A high school diploma or equivalent
  • At least one year of experience in insurance operations or a related field
  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team


Benefits
As a valued member of our team, you will enjoy a comprehensive benefits package, including:
  • Competitive salary with longevity increases
  • Awesome benefits package
  • Performance incentives


Why Choose Us?
We offer a dynamic and inclusive work environment where you can grow and develop your skills. Join us and discover the rewards of working with a nationally recognized company that prioritizes excellence and giving back to the community.

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