Customer Service Representative
7 days ago
Weis Markets is seeking a Customer Service Representative to join our team. Job Summary: As a Customer Service Representative, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.
Responsibilities:
- Smile and greet customers, answer customer questions, and help resolve customer concerns promptly;
- Operate front-end scanning equipment and cash registers accurately and efficiently;
- Maintain knowledge of weekly ads, marketing promotions, and store layout to answer customer questions effectively;
- Ensure smooth operation of the department and store during peak hours;
- Work collaboratively with other team members to achieve sales goals and improve customer satisfaction.
Requirements:
- High school diploma or equivalent required;
- 1-2 years of retail experience preferred;
- Excellent communication and problem-solving skills;
- Able to work in a fast-paced environment with multiple priorities;
- Ability to lift up to 25 pounds occasionally.
Benefits:
- Competitive salary range: $12-$15 per hour based on experience;
- Ongoing training and development opportunities;
- Opportunities for advancement within the company;
- Discounts on Weis Markets products and services;
- Paid time off and holidays.
About Us: Weis Markets is a family-owned grocery store chain with over 200 locations across the northeastern United States. We are committed to providing exceptional customer service and quality products to our customers.
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