Customer Service Representative

7 days ago


Everett, Pennsylvania, United States Weis Markets Full time

Weis Markets is seeking a Customer Service Representative to join our team. Job Summary: As a Customer Service Representative, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.

Responsibilities:

  • Smile and greet customers, answer customer questions, and help resolve customer concerns promptly;
  • Operate front-end scanning equipment and cash registers accurately and efficiently;
  • Maintain knowledge of weekly ads, marketing promotions, and store layout to answer customer questions effectively;
  • Ensure smooth operation of the department and store during peak hours;
  • Work collaboratively with other team members to achieve sales goals and improve customer satisfaction.

Requirements:

  • High school diploma or equivalent required;
  • 1-2 years of retail experience preferred;
  • Excellent communication and problem-solving skills;
  • Able to work in a fast-paced environment with multiple priorities;
  • Ability to lift up to 25 pounds occasionally.

Benefits:

  • Competitive salary range: $12-$15 per hour based on experience;
  • Ongoing training and development opportunities;
  • Opportunities for advancement within the company;
  • Discounts on Weis Markets products and services;
  • Paid time off and holidays.

About Us: Weis Markets is a family-owned grocery store chain with over 200 locations across the northeastern United States. We are committed to providing exceptional customer service and quality products to our customers.



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