Customer Service Representative

5 days ago


Everett, Pennsylvania, United States Weis Full time

We are seeking a Customer Experience Coordinator to join our team at WEIS LLC. This role involves ensuring customer satisfaction by managing the flow of customers, resolving concerns, and enforcing security and cash control procedures.

Job Description

This position requires the ability to work independently as part of a team, with a focus on providing excellent customer service and promoting a positive store culture. The ideal candidate will be a team player with excellent communication and problem-solving skills, and a commitment to delivering exceptional customer experiences.

The Customer Experience Coordinator will work closely with colleagues and superiors to ensure a smooth store operation. They will be responsible for operating front-end scanning equipment, handling customer transactions, and maintaining a clean and organized store environment.

Key Responsibilities:

  • Manage customer flow and resolve concerns in a timely and professional manner
  • Enforce security and cash control procedures to prevent losses and maintain a safe shopping environment
  • Work closely with colleagues and superiors to ensure a smooth store operation
  • Maintain knowledge of store policies, procedures, and promotions

Requirements:

  • High school diploma or equivalent required
  • Positive attitude and commitment to delivering exceptional customer experiences
  • Excellent communication and problem-solving skills

Salary: $45,000 - $55,000 per year, depending on experience



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