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Tax Operations Manager
1 month ago
We are seeking a highly skilled and experienced Tax Operations Manager to lead our Trust Tax team. As a key member of our operations management team, you will be responsible for overseeing the day-to-day operations of our Trust Tax Outsourcing team, including the generation and filing of returns during tax season, and review of transactional data during off season.
Key Responsibilities- Manage the overall Trust Tax Outsourcing operation, including the production and filing of all related tax returns, conversions of clients from other platforms, and managing customer experiences and all communications.
- Lead a diverse team of fiduciary tax professionals to provide timely, efficient, and accurate production of high volumes of tax information statements and tax returns.
- Develop and implement process improvements, critical thinking, and problem-solving skills to drive efficiency and profitability.
- Collaborate with internal departments, including Product Management, Support Customer Service, Development, Marketing, and Sales to ensure seamless delivery of services.
- Present outsourcing services to prospective clients and work with the legal department to prepare and deliver contracts for new clients.
- Bachelor's Degree in Accounting, Finance, or related field, with CPA or EA certification a plus.
- Minimum 3+ years of experience managing a tax department in an accounting practice, wealth management, or financial institution.
- Experience running a tax office or similar high-value Tax outsourcing services operation.
- Excellent oral, written, and presentation skills, with ability to interact with internal and external clients, assess business challenges, and collaboratively define solutions.
- Strong attention to detail, ability to work effectively in a fast-paced environment, and implement best practices.
Wolters Kluwer U.S. Corporation and all of its subsidiaries, divisions, and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.