Cafe Operations Manager
1 month ago
The Cafe Manager is responsible for overseeing the daily operations of the Urban Air Cafe, ensuring a high level of customer satisfaction and team performance. This role requires strong leadership and communication skills, with the ability to motivate and empower team members to achieve their best.
Key Responsibilities
- Lead and manage the cafe team to ensure excellent customer service and food quality
- Develop and implement operational strategies to improve efficiency and productivity
- Manage inventory, supplies, and equipment to minimize waste and optimize resources
- Train and develop team members to ensure they have the skills and knowledge needed to excel in their roles
- Monitor and maintain a clean and safe work environment
- Collaborate with other departments to ensure seamless operations and excellent customer experience
- Minimum of 2 years' experience in a food service or hospitality management role
- Proven leadership and team management skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing situations
- High school diploma or equivalent required, some college preferred
Urban Air is a leading provider of indoor adventure parks and location-based entertainment. Our purpose is to help kids have fun and aim higher, achieving their goals and aspirations. We are committed to creating a fun and inclusive environment for our guests and team members alike.
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