Bilingual Account Supervisor

4 weeks ago


Norwich, Connecticut, United States Hospitality Staffing Solutions Group Llc Full time
Job Description

Hospitality Staffing Solutions Group Llc is a leading provider of hospitality staffing solutions. We are currently seeking a highly skilled and experienced Account Supervisor to join our team.

The Account Supervisor will be responsible for managing client relationships, recruiting and hiring staff, and ensuring the smooth operation of our workforce solution. This is a challenging and rewarding role that requires strong communication and organizational skills, as well as the ability to work in a fast-paced environment.

Key Responsibilities:

  • Manage client relationships and ensure excellent customer service
  • Recruit and hire staff to meet client needs
  • Implement and manage the HSS workforce solution
  • Develop and implement recruiting plans to proactively fill open positions
  • Track and document open and filled orders daily
  • Partner with clients to arrange training for candidates
  • Onboard new hires through training and management
  • Ensure new employees have necessary paperwork completed prior to working
  • Conduct and manage interviews for candidates
  • Manage performance issues and employee relations
  • Complete daily activity reports and administrative work
  • Ensure all meetings and updates with clients and talent are updated into the system
  • Conduct safety meetings and provide training to the property team
  • Attend property morning meetings regularly
  • Provide excellent customer service through timely follow-up and communication

Requirements:

  • Associates or Bachelor's degree in Business, hotel management, general studies or equivalent experience
  • Previous experience in the staffing industry required / on-site management
  • Experience in the hospitality industry is highly preferred
  • Bilingual in English and Spanish is preferred
  • High level of communication and organizational skills
  • Ability to work in a fast-paced and dynamic environment
  • Basic use of Microsoft Office applications and basic typing skills
  • Experience in utilizing internet job boards is highly preferred

What We Offer:

  • Medical, dental and vision insurance for employees and their families
  • Disability, life, critical illness and accident insurance
  • Health Benefits after 60 days, 7 Paid holidays, 120 hours of paid time off
  • Laptop and cell phone
  • Ongoing training and development
  • Competitive salary
  • Career growth opportunities
  • Car Allowance and Bonus Potential

If you meet the requirements and are interested in this role, please apply with your resume and your hourly pay desired for consideration. At Hospitality Staffing Solutions Group Llc, we look forward to meeting you.



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