Senior Business Growth Strategist

7 days ago


Durham, North Carolina, United States ProcessMaker Full time

Are you a results-driven professional looking to take your career to the next level? We are seeking a Senior Business Growth Strategist to join our ProcessMaker team.

Estimated salary: $140,000 - $200,000 per year.

Job Overview

About Us:

ProcessMaker is a leading provider of business process management software. We empower organizations to streamline their operations, improve efficiency, and enhance customer experiences.

Job Summary:

We are looking for a seasoned professional to lead our customer success efforts. The successful candidate will develop and execute strategic plans to drive customer adoption, retention, and expansion.

Key Responsibilities:

  • Design and implement customer success programs to drive growth and revenue.
  • Collaborate with cross-functional teams to identify opportunities for expansion and optimize customer journeys.
  • Develop and maintain strong relationships with key stakeholders, including customers, partners, and internal teams.
  • Monitor and analyze customer data to inform business decisions and optimize processes.

Requirements:

  • Bachelor's degree in a related field.
  • At least 10 years of experience in customer success, professional services, or consulting roles.
  • 5+ years working with Fortune 1000 customers in a similar capacity.
  • Prior experience with B2B SaaS solutions and CRM systems.
  • Excellent communication and interpersonal skills.


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