Senior Business Growth Strategist
7 days ago
Are you a results-driven professional looking to take your career to the next level? We are seeking a Senior Business Growth Strategist to join our ProcessMaker team.
Estimated salary: $140,000 - $200,000 per year.
Job OverviewAbout Us:
ProcessMaker is a leading provider of business process management software. We empower organizations to streamline their operations, improve efficiency, and enhance customer experiences.
Job Summary:
We are looking for a seasoned professional to lead our customer success efforts. The successful candidate will develop and execute strategic plans to drive customer adoption, retention, and expansion.
Key Responsibilities:
- Design and implement customer success programs to drive growth and revenue.
- Collaborate with cross-functional teams to identify opportunities for expansion and optimize customer journeys.
- Develop and maintain strong relationships with key stakeholders, including customers, partners, and internal teams.
- Monitor and analyze customer data to inform business decisions and optimize processes.
Requirements:
- Bachelor's degree in a related field.
- At least 10 years of experience in customer success, professional services, or consulting roles.
- 5+ years working with Fortune 1000 customers in a similar capacity.
- Prior experience with B2B SaaS solutions and CRM systems.
- Excellent communication and interpersonal skills.
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