Restaurant Operations Manager

6 days ago

Duluth, Minnesota, United States T Mart Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at T Mart. As a key member of our operations team, you will be responsible for leading the overall operations of multiple Dunkin' locations, including recruiting, hiring, onboarding, training, management development, managing budgets, and ensuring that our restaurants deliver exceptional guest experiences and execute our brand standards and procedures.

Key Responsibilities
  • Team Environment
    • Responsible for general Human Resource functions such as recruiting, hiring, conducting performance reviews, developing performance improvement plans, and professional development
    • Ensure appropriate training tools are utilized
  • Operational Excellence
    • Create and maintain a people-first culture in the restaurant
    • Monitor, follow up, and report training progress
    • Ensure a safe, secure, and healthy work environment for safety, food safety, and sanitation guidelines; comply with all applicable laws
    • Ensure brand standards, recipes, and systems are executed
    • Lead team meetings to communicate relevant operations information, e.g., seasonal products
  • Profitability
    • Identify and support systems to control costs and maintain budgets
    • Provide coaching and feedback to Restaurant and Assistant Restaurant Managers regarding brand standards, sales, marketing, and labor and food costs
    • Support sales goals by developing action plans for seasonal forecasting
    • Ensure tools and systems are in place to roll out new products, systems, and processes
  • Skills/Qualifications
    • Associate's degree in a related field or equivalent in education and experience
    • Fluent in English
    • Microsoft Office proficiency
    • Facilitation and presentation skills
    • Written and verbal communication skills
  • Competencies / Guest Focus
    • Understands and exceeds guest expectations, needs, and requirements
    • Develops and maintains guest relationships
    • Displays a sense of urgency with guests
    • Seeks ways to improve guest satisfaction; asks questions, commits to follow-through
    • Resolves guest concerns by following brand-recommended guest recovery process
  • Passion for Results
    • Sets and maintains high standards for self and others, acts as a role model
    • Consistently meets or exceeds goals
    • Contributes to the overall team performance; understands how his/her role relates to others
    • Sets, prioritizes, and maintains focus on important activities
    • Seeks ideas and best practices from other individuals, teams, and networks and applies this knowledge to achieve results
  • Problem Solving and Decision Making
    • Identifies and resolves issues and problems
    • Uses information at hand to make decisions and solve problems; includes others when necessary
    • Identifies root cause of a problem and implements a solution to prevent it from recurring
    • Empowers others to make decisions and resolve issues
  • Interpersonal Relationships & Influence
    • Develops and maintains relationships with team
    • Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments
    • Encourages collaboration and teamwork
    • Leads others; negotiates and takes effective action
  • Building Effective Teams
    • Identifies and communicates team goals
    • Monitors progress, measures results, and holds others accountable
    • Creates strong morale and engagement within the team
    • Accepts responsibilities for personal and team commitments
    • Recognizes and rewards employees' strengths, accomplishments, and development
    • Listens to others, seeks mutual understanding, and welcomes sharing of information, ideas, and resources
  • Conflict Management
    • Seeks to understand conflict through active listening
    • Recognizes conflicts as an opportunity to learn and improve
    • Resolves situations using facts involved, ensuring consistency with policies and procedures
    • Escalates issues as appropriate
    • Works collaboratively with employees to create individual development plans to strengthen employees' knowledge and skills
    • Regularly discusses progress towards goals, reviews performance, and adjusts development plans accordingly
    • Provides challenging assignments for the purpose of developing others
    • Uses coaching and feedback opportunities to improve performance
    • Identifies training needs and supports resources for development opportunities
  • Leading with Vision
    • Sets clear, meaningful, challenging, and attainable group goals and expectations that are aligned with those of the organization
    • Drives a clear vision or sense of purpose and clearly communicates to the team
    • Links mission, vision, values, goals, and strategies to everyday work
  • Strategic Thinking
    • Sees where current trends will lead, and how they may influence the organization's direction
    • Translates the vision for a program into clear strategies
    • Thinks in strategic terms and is able to make the connection across functional teams

  • Restaurant Operations Manager

    1 week ago

    Duluth, Minnesota, United States HHB Restaurant Recruiting Full time

    About Our TeamWe are a dynamic and growing restaurant company, HHB Restaurant Recruiting, seeking a highly motivated and experienced leader to join our team as a Restaurant Operations Manager.As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant venues, including staff supervision, inventory...

  • Assistant Restaurant Manager

    2 weeks ago

    Duluth, Minnesota, United States HHB Restaurant Recruiting Full time

    Join Our Dynamic TeamAre you a passionate and committed leader in the hospitality sector? If you are ready to elevate your career as a restaurant manager and seek a pathway for advancement, we invite you to explore the role of Assistant Restaurant Manager with HHB Restaurant Recruiting.In this position, you will play a crucial role in managing various facets...

  • Restaurant Operations Manager

    15 hours ago

    Duluth, Minnesota, United States CheckersRally's Full time

    About the RoleWe are seeking a highly skilled and experienced Restaurant General Manager to join our team at Checkers & Rally's. As a Restaurant General Manager, you will be responsible for overseeing the overall operations of our restaurant, ensuring that we provide an exceptional dining experience for our guests and maintain a positive and productive work...

  • Restaurant Operations Manager

    2 weeks ago

    Duluth, Minnesota, United States Toppers Pizza - Duluth Full time

    Become a Key Player as a Restaurant Operations ManagerIf you are eager to advance your career in the food service sector, Toppers Pizza offers a rewarding opportunity to join our team. As a Restaurant Operations Manager, you will be integral to our success, working within a company that prioritizes commitment and excellence.In this role, you will oversee the...

  • Restaurant Operations Manager

    7 days ago

    Duluth, Minnesota, United States Panera Bread Full time

    **About Panera Bread**We are a fast-paced and dynamic company that values our team members and strives to provide excellent customer service.**Job Summary**We are seeking a highly motivated and experienced Restaurant Operations Manager to join our team. As a Restaurant Operations Manager, you will be responsible for leading a team of restaurant staff and...

  • Restaurant Operations Manager

    5 days ago

    Duluth, Minnesota, United States Ayvaz Pizza, LLC Full time

    About Ayvaz Pizza, LLCAyvaz Pizza, LLC is a leading restaurant chain that values exceptional customer service and a fun, family-friendly environment.Job SummaryWe are seeking a highly motivated and experienced Restaurant Assistant Manager to join our team. As a key member of our operations team, you will be responsible for assisting the General Manager in...

  • Restaurant Operations Manager

    7 days ago

    Duluth, Minnesota, United States Wendy's Full time

    About the RoleWe are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Wendy's. As a key member of our management team, you will be responsible for leading a multi-talented team and overseeing the daily operations of our restaurant.Key ResponsibilitiesTeam Leadership: You will be responsible for leading and managing a...

  • Restaurant Operations Manager

    7 days ago

    Duluth, Minnesota, United States L and I Inc. Full time

    Restaurant General Manager Job DescriptionAs a Restaurant General Manager at L and I Inc., you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional guest service, food quality, and sales results. If you thrive in a fast-paced environment and have a passion for leading a team, this could be the perfect opportunity...

  • Restaurant Operations Manager

    4 days ago

    Duluth, Minnesota, United States Domino's Pizza LLC Full time

    Job DescriptionJob Title: Assistant ManagerCompany: Domino's Pizza LLCJob Type: Full-timeLocation: Various locationsJob Summary:We are seeking a highly motivated and experienced Assistant Manager to join our team at Domino's Pizza LLC. As an Assistant Manager, you will be responsible for leading a team of employees and ensuring the smooth operation of our...

  • Restaurant Operations Manager

    10 hours ago

    Duluth, Minnesota, United States L and I Inc. Full time

    Restaurant General Manager Job DescriptionAbout the Role:The General Manager is responsible for overseeing the daily operations of a restaurant, ensuring exceptional guest service, food quality, and sales results. This role requires strong leadership and management skills, as well as the ability to work effectively in a fast-paced environment.Key...

  • General Manager

    7 days ago

    Duluth, Minnesota, United States L and I Inc. Full time

    Restaurant General Manager Job DescriptionAbout the Role:We are seeking a highly skilled and experienced Restaurant General Manager to join our team at L and I Inc. As a Restaurant General Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional guest service, food quality, and sales results.Key...

  • Restaurant Manager

    5 days ago

    Duluth, Minnesota, United States Panera Bread Full time

    **About Panera Bread**We are a fast-paced and dynamic company that values our team members and strives to provide excellent customer service. As a Restaurant Manager at Panera Bread, you will be responsible for leading a team of dedicated individuals who share our passion for delivering high-quality food and exceptional customer experiences.**Key...

  • Restaurant General Manager Position

    7 days ago

    Duluth, Minnesota, United States L and I Inc. Full time

    Restaurant General Manager PositionAre you a seasoned professional with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced environment, working alongside a dynamic team of individuals? L and I Inc. is seeking a highly skilled Restaurant General Manager to lead our restaurant operations and drive business growth.Key...

  • Restaurant Shift Manager

    7 days ago

    Duluth, Minnesota, United States Seasoned Full time

    Key Responsibilities:Oversee team members and ensure customer satisfaction during the shift.Resolve issues promptly and provide assistance where needed.Act as the go-to person during the shift, taking charge when the manager is not present.Leadership and Teamwork:Lead by example, demonstrating a strong work ethic and commitment to customer...

  • Dining Establishment Supervisor

    1 week ago

    Duluth, Minnesota, United States HHB Restaurant Recruiting Full time

    About Our TeamWe are a dynamic and growing restaurant management company, HHB Restaurant Recruiting, seeking a highly motivated and experienced leader to join our team as an Assistant General Manager.As a Restaurant Assistant General Manager, you will play a key role in overseeing the daily operations of our restaurant venues, including supervising staff,...

  • Food Service Operations Manager

    2 weeks ago

    Duluth, Minnesota, United States Goodwin Recruiting Full time

    Job OverviewPosition Summary: As a Food Service Operations Manager, you will oversee the daily operations of our restaurant, ensuring that our team delivers exceptional service and high-quality food to our guests.Why Choose Us? If you are passionate about the restaurant industry and seek a workplace that values fresh, healthy food options, this is the right...

  • Restaurant Host

    5 days ago

    Duluth, Minnesota, United States Concord Hospitality Full time

    Job Summary:We are seeking a highly motivated and detail-oriented Restaurant Host to join our team at Concord Hospitality. As a Restaurant Host, you will be responsible for providing exceptional customer service and ensuring a seamless dining experience for our guests.Key Responsibilities:Quickly clean and reset tables to maintain a clean and welcoming...

  • IT Operations Manager

    2 weeks ago

    Duluth, Minnesota, United States Dennis Group Atlanta Full time

    Job OverviewPosition SummaryThe IT Operations Manager will play a crucial role in steering the planning, coordination, and execution of projects, as well as managing changes—both technical and non-technical—across the organization for significant business system implementations or enhancements. This position will collaborate with internal IT teams,...

  • IT Operations Manager

    2 weeks ago

    Duluth, Minnesota, United States Dennis Group Atlanta Full time

    Job OverviewPosition SummaryThe IT Operations Manager will play a pivotal role in steering the planning, coordination, and monitoring of projects, as well as facilitating both technical and non-technical changes throughout the organization for significant business system implementations or enhancements. This position will collaborate with internal IT teams,...

  • Operations Manager

    2 weeks ago

    Duluth, Minnesota, United States Panera Bread Full time

    Join Our Team as an Operations ManagerAre you a passionate leader with a knack for connecting with people? At Panera Bread, we believe in fostering a collaborative environment where our team members can thrive. We offer a range of excellent benefits and competitive compensation, ensuring that you feel valued in your role.As an Operations Manager, you will...