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Inside Sales Representative
2 months ago
Full-time
Description
General Overview
A proficient Inside Sales Representative is organized and effective in their duties. Their primary objective is to create new business opportunities by scheduling meetings with prospective clients. Inside Sales Representatives serve as the initial point of contact in the sales process, with their main task being to arrange appointments with potential customers.
Key Responsibilities
- Possess comprehensive knowledge of the company's offerings
- Identify potential clients from a lead list and engage with them through phone calls, email, and other communication channels.
- Conduct research on prospective clients and generate leads
- Initiate contact with potential clients through cold outreach
- Pre-qualify leads based on their specific needs
- Arrange meetings between qualified leads and the sales team
- Maintain detailed records of all interactions with potential clients
- Update the customer database with accurate information
- Perform follow-up calls to confirm or reschedule missed meetings
- Thrive in a fast-paced environment and is expected to make a significant volume of cold calls
- Exhibit excellent verbal and written communication skills to convey services or products to prospects
- Demonstrate advanced negotiation skills to persuade potential clients to schedule an appointment
- Show persistence and resilience in the face of rejection
- Ability to manage multiple tasks in a dynamic environment
- Possess strong interpersonal skills to interact with diverse personalities
- Maintain professionalism and courtesy to foster a positive customer experience
- Exhibit computer proficiency for research and data entry tasks
- Participate in all meetings and conference calls
- Consistently align with company core values
- Uphold strict confidentiality
- Deliver exceptional customer service to both internal and external clients
- Adhere to all safety guidelines and regulations
- Actively promote teamwork at all times
- Follow company safety standards consistently
- Comply with all policies and procedures to avoid any warnings during the evaluation period
- Bachelor's degree in sales, administration, customer service, telemarketing, or a related field
- One year or more of relevant experience; internships or academic projects may be considered
- Intermediate proficiency in computer and software applications, including Google and MS Office
- Basic familiarity with AutoCAD or similar tools
- Willingness to learn position-specific software applications
- Ability to assess documents for accuracy and completeness
- Fluency in English, both spoken and written
- Demonstrated ability to effectively communicate with customers, vendors, and colleagues
- Self-motivated with the ability to work independently
- Strong time management skills and ability to handle multiple tasks simultaneously
- Proven analytical and problem-solving abilities
- Must work from the corporate office and consistently arrive on time during business hours.
- Availability for overtime to meet project deadlines
- Ability to meet the physical demands of the role, including walking, bending, lifting, and transporting supplies or equipment
- Position primarily involves sitting at a desk with occasional standing or walking
- Vision and hearing must be within or correctable to normal range