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Financial Aid Advisor I

2 months ago

Marietta, Georgia, United States Life University Inc Full time
Job Overview

Position: Financial Aid Advisor I

About Life University

Life University is a pioneering institution in higher education, dedicated to fostering the future of health and wellness education. Our commitment to vitalistic education spans various fields, including healthcare, business administration, and social sciences, offering a comprehensive range of undergraduate and graduate programs.

Role Summary

We are in search of an enthusiastic and innovative individual to fill the role of Financial Aid Advisor I. This position involves supporting the financial aid administration under the guidance of the Director of Financial Aid and senior team members. The advisor will assist students and their families throughout the financial aid application process, evaluate eligibility, provide program guidance, and contribute to the development and execution of relevant policies and procedures.

Key Responsibilities

  1. Deliver personalized financial aid services to both current and prospective students, including application assessments, award packaging, and counseling.
  2. Enhance student success by providing guidance on financial literacy topics such as budgeting, loan repayment, and other factors impacting academic performance and eligibility for aid.
  3. Assist in the management of various financial aid programs, including federal, state, and institutional grants, loans, work-study, and scholarships.
  4. Conduct thorough reviews of student records through a systematic reporting process to ensure compliance with eligibility criteria and to adjust financial aid awards as necessary.
  5. Oversee the collection of student information and documentation.
  6. Exercise independent judgment in modifying student financial aid records in accordance with federal and state regulations.
  7. Represent the Financial Aid Department at various events and presentations.
  8. Collaborate effectively with other departments, including Student Advocates, Student Accounts, and Enrollment.
  9. Uphold the confidentiality of student records.
  10. Engage in professional development opportunities and participate in committees as required.
  11. Contribute to university initiatives and activities that align with the institution's mission.
  12. Handle sensitive information with discretion and sound judgment.
  13. Demonstrate a student-centered approach in all job functions.
  14. Foster respect and understanding of diverse backgrounds within the university community.
  15. Anticipate and respond to customer needs, delivering services that reflect positively on the department and the university.

Qualifications

  1. A Bachelor's degree from an accredited institution or three years of relevant experience.
  2. Proven ability to provide exceptional customer service.
  3. Proficiency in Microsoft Office applications and data management systems.
  4. Must maintain good standing with personal Title IV loans.

Skills and Attributes

  1. Ability to manage multiple priorities effectively in a professional setting.
  2. Highly motivated, organized, and detail-oriented with strong communication skills.
  3. Commitment to student success and quality service delivery in a diverse environment.
  4. Ability to build and maintain effective relationships with colleagues, students, and external partners.
  5. Strong team-building and organizational capabilities.
  6. High initiative and independent judgment with minimal supervision.
  7. Well-developed analytical and problem-solving skills.
  8. Exhibit professionalism and integrity in all interactions.
  9. Excellent verbal and written communication skills, with experience in engaging audiences through presentations.