Hotel Guest Experience Associate
3 weeks ago
Atrium Hospitality is a leading provider of hospitality services, committed to delivering exceptional experiences to our guests. Our team members are the backbone of our success, and we offer a competitive compensation package to attract and retain top talent.
Estimated Salary: $40,000 - $55,000 per year, depending on experience and qualifications.
About the Job:
We are seeking a Housekeeping Attendant to join our team at the Des Moines Embassy Suites. As a key member of our housekeeping staff, you will be responsible for ensuring that guest rooms and public areas meet high standards of cleanliness and are properly presented. This includes cleaning and maintaining hotel guest rooms, public areas, and laundry, as well as performing tasks such as removing used linens, disinfecting high-touch surfaces, and replenishing supplies.
Key Responsibilities:
- Clean and maintain hotel guest rooms, public areas, and laundry
- Remove used linens and replenish with clean linens
- Disinfect high-touch surfaces and unused amenities
- Clean bathrooms, glass and mirrors, dust and polish furniture and equipment
- Replace burned-out light bulbs
- Replenish supplies such as drinking glasses, writing supplies, and bathroom supplies
- Empty wastebaskets and transport other trash and waste to disposal areas
Requirements:
To be successful in this role, you should have previous hotel housekeeping or cleaning experience, prior customer service experience, and a high school diploma or equivalent. You must also be able to lift a minimum of 50 pounds occasionally and 20 pounds regularly, bend and squat repeatedly, walk and stand for the duration of your scheduled shift, and work flexible hours including day shifts, early mornings, evenings, nights, weekends, and holidays.
Benefits:
Atrium Hospitality offers a range of benefits to its employees, including $2,500 sign-on bonus, daily pay, significant travel discounts on Marriott and/or Hilton properties, 401(k) plans, medical insurance, and other property-specific benefits. We also offer internship programs, training and development opportunities, and career advancement possibilities across our network of over 80 hotels.
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