Guest Services Representative

1 week ago


West Des Moines, Iowa, United States Crescent Hotels and Resorts Full time
Job Summary
As a Guest Services Representative with Crescent Hotels and Resorts, you will play a key role in delivering exceptional guest experiences. This is an excellent opportunity to build your career in hospitality and develop valuable skills in customer service, communication, and teamwork.

About the Role:
• Provide personalized attention to guests, addressing their needs and preferences
• Respond to guest inquiries, resolve issues, and make recommendations for local attractions and services
• Work collaboratively with front office staff to ensure seamless operations and efficient guest check-in/check-out processes
• Maintain accurate records and reports, adhering to hotel standards and policies

What We Offer:
A competitive salary range of $28-$38 per hour, based on experience and qualifications, plus a comprehensive benefits package and opportunities for advancement within our company.

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