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Financial Services Representative

2 months ago

Oxnard, California, United States Ria Financial Full time
{"title": "Financial Services Representative", "content": "Job Summary

Ria Financial is seeking a highly skilled Financial Services Representative to join our team. As a key member of our retail team, you will be responsible for providing exceptional customer service and ensuring that our customers receive the best possible experience.

Responsibilities
  • Interact with customers face-to-face to receive and process all of Ria's products, including money transfers, money orders, and foreign currency sales and purchases.
  • Accurately verify or enter customer information on our systems.
  • Courteously assist customers with various inquiries, such as questions about our services, service cancellations, or other Ria locations.
  • Recognize problems, issues, or complaints during queries and propose solutions or escalate to the management team.
  • Keep up-to-date with Ria's products, services, and policies.
  • Balance your cash register and prepare cash for bank deposit.
  • Prepare your daily transactions record.
  • Perform other duties as assigned or requested by your colleagues and superiors.
Requirements
  • Ability to work flexible schedules, including weekends.
  • Some computer knowledge with ability to use MS Word and Excel.
  • Cash handling experience is highly preferred.
  • Strong customer service skills.
  • A valid work permit is a must.
About Ria Financial

Ria Financial is a leading provider of international money transfer services. We are committed to providing our customers with the best possible experience and are seeking a highly skilled Financial Services Representative to join our team.

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