UC Systems Engineer
4 weeks ago
Tygart Technology, Inc. is seeking a skilled UC Engineer to support telecommunications initiatives for a DoJ customer.
Job SummaryThe ideal candidate will have practical experience with voice and video systems and implementing connections between voice and video media.
Responsibilities- Engineer, implement, and maintain complex communication solutions.
- Provide expert-level Tier 3/4 troubleshooting support focused on all enterprise integrated Unified Communications, voice, video, and A/V capabilities.
- Work with remote users to successfully configure and maintain connections with existing video conferencing equipment.
- Assure system security focus.
- Resolve OS installation, system patching, and STIG implementation issues.
- Resolve other complex system-level engineering challenges as required.
- Proactively address operations, performance, and security issues.
- Bachelor's degree in Engineering, Information Technology, Computer Science, or related field.
- Three (3) years of experience working with voice and video systems and implementing connections between voice and video media.
- One (1) year of experience engineering, deploying, and maintaining complex system configurations based on Microsoft and Cisco infrastructures.
- Outstanding troubleshooting skills to pinpoint and resolve calling issues, working with other system disciplines as required.
- Knowledge of foundation technologies, protocols, and standards for phone systems, VTC systems, streaming video systems, and network components.
- Thorough knowledge of Oracle SBC technology.
- Certifications in related Cisco and Microsoft UC technologies are desired.
- Ability to travel to locations for installation and/or troubleshooting systems as needed.
- Must be able to work well under pressure, possess excellent oral and written communication skills, and have excellent organizational skills.
Tygart Technology, Inc. is a premier professional services and software development organization providing a broad range of Information Technology (IT) services to public and commercial sector customers.
Founded in 1992, Tygart's customer-first mindset and agile development methodology have led to our continued success.
Tygart supports the Department of Defense, Federal Bureau of Investigation, Intelligence Community, Federal Election Commission, Pension Benefit Guaranty Corporation, and various other Federal and State organizations and maintains offices in West Virginia and Northern Virginia.
Tygart Technology, Inc. is an equal opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, disability, veterans status, sexual orientation, or any other protected factor.
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