Technical Account Manager for Digital Gaming Content
3 weeks ago
We are seeking a highly skilled Technical Account Manager to join our Retail Digital Video Games team at Amazon. As a key member of our team, you will be responsible for bridging the gap between business stakeholders, vendors, and technical teams, overseeing the selection, onboarding, growth, and digital operations for downloadable gaming and software content.
Key responsibilities include spearheading operational support for new content launches, managing offer setup, configuration, and quality control processes, and building immersive and optimized content detail pages with a customer-first mindset.
Additionally, you will be responsible for troubleshooting and resolving issues reported by customers and external partners, and continuously assessing and streamlining content ingestion and publishing workflows.
As a Technical Account Manager, you will have the opportunity to work closely with top industry brands to curate best-in-class gaming experiences and drive technical discussions regarding incidents, trade-offs, and risk management using technical acumen.
Key qualifications include excellent communication and stakeholder management skills, ability to collaborate cross-functionally with business, vendor, and technical teams, and technical proficiency with navigating various systems and tools.
Preferred qualifications include familiarity with the gaming industry and passion for delivering best-in-class digital gaming experiences.
Amazon is committed to a diverse and inclusive workplace and is an equal opportunity employer.
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