Permit Coordinator

4 days ago


Woodland Park, Colorado, United States Teller County Full time
Job Summary

Under general supervision, the Permit Technician will be responsible for building permit administration and administrative support to Planning, Road & Bridges, and Environmental Health Departments.

Key Responsibilities
  • Serves as the first point of contact for customer service on construction and environmental projects, providing information and assistance to customers regarding permits, contractor licensing, permit fees, codes, requirements, and regulations.
  • Reviews permit applications for completeness and tracks the progress of permits, applications, and inspections electronically.
  • Performs administrative tasks such as preparing correspondence, answering telephones, copying, emailing, collecting fees, record keeping, file maintenance, and preparing packets for board meetings and hearings.
  • Receives and forwards code enforcement issues to the appropriate personnel and completes notifications to customers on all aspects of status/progress of projects as related to the Community Development Department.
  • Processes bank deposits for the Community Development Department, accepts payments, issues receipts, and maintains records of transactions.
  • Monitors active contractor licenses, issues licenses, ensures proper insurance policies are in place for contractors prior to issuing licenses, monitors licenses under revocation/suspension, and forwards complaints about contractors to the Board of Review Secretary.
  • Serves as liaison with customers, inspectors, and governmental officials as necessary.
Requirements
  • High school diploma or equivalent; two (2) years directly working with the public or two (2) years general office experience strongly preferred.
  • Knowledge of principles and processes for providing excellent customer service, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Skilled in providing excellent customer service, organization and time management, attention to detail, multi-tasking, handling heavy phone volume, and working in an environment with frequent interruptions.
  • Ability to communicate in writing and verbally with a variety of audiences in a clear, concise, and organized manner to effectively convey information, maintain confidentiality, establish and maintain effective and professional working relationships, and maintain working knowledge of applicable Colorado State Statutes and local regulations.

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