Patient Services Coordinator

2 weeks ago


Crestview, Florida, United States White-Wilson Medical Center Full time

Position Overview:

The role of the Medical Front Office Clerk is essential in ensuring a smooth operation within the healthcare environment. This position involves a variety of responsibilities aimed at enhancing patient experience and maintaining office efficiency.

  • Greet and assist patients and visitors as they arrive at the facility.
  • Manage incoming calls, schedule appointments, and communicate messages to the appropriate staff members.
  • Facilitate patient check-in and check-out processes while updating necessary information.
  • Handle co-insurance, deductibles, and payment collections accurately.
  • Stay updated on the latest insurance policies and coding practices.
  • Support patient outreach initiatives and oversee office supply procurement.
  • Encourage positive patient interactions while ensuring confidentiality is upheld.
  • A high school diploma or GED is required for this position.
  • Preferred candidates will have at least one year of experience in a medical office setting.

Work Environment:

This is a full-time role that requires presence in a dynamic medical office. Flexibility in working hours, including potential weekend shifts, may be necessary. Occasional travel to different locations could also be part of the job.

About White-Wilson Medical Center:

White-Wilson Medical Center, P.A. is committed to providing exceptional healthcare services and is an equal opportunity employer.



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