Patient Access Representative

11 hours ago


Crestview, Florida, United States The University of Kansas Health System Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Access Representative to join our team at The University of Kansas Health System. As a Patient Access Representative, you will play a critical role in ensuring the smooth and efficient flow of patients through our facilities.

Key Responsibilities
  • Front Office Operations: Greet patients in a prompt, courteous, and helpful manner, verifying patient information and ensuring accurate and timely updates to patient records.
  • Scheduling and Coordination: Maintain appointment scheduling systems, scheduling, coordinating, and adjusting patient appointments as needed, while consistently following our no-show procedure.
  • Communication and Customer Service: Answer telephone calls promptly, screen calls, take complete messages, and route/transfers calls to appropriate staff members, providing efficient and courteous communication to patients and staff.
  • Financial Transactions: Collect patient co-pays and outstanding account balances, prepare office batches, and balance patient payments received at the completion of each workday.
  • Electronic Medical Record (EMR) Management: Timely and accurately enter patient clinical information in the EMR, as related to assigned tasks associated with PAR/Clinical access.
  • Team Collaboration: Participate fully as a member of the Patient Centered Medical Home Team, working collaboratively with other staff members to ensure seamless patient care.
Requirements
  • Education: High School Graduate
  • Experience: Previous related experience in a healthcare setting
Preferred Qualifications
  • Healthcare Experience: Previous experience in a healthcare setting


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