Patient Access Representative

4 days ago


Crestview, Florida, United States The University of Kansas Health System Full time
Job Summary

The University of Kansas Health System is seeking a highly organized and detail-oriented Patient Access Representative to join our team. As a Patient Access Representative, you will play a critical role in ensuring the smooth and efficient flow of patients through our healthcare system.

Key Responsibilities
  • Greet patients in a prompt, courteous, and helpful manner, verifying their information and ensuring that they complete and sign necessary paperwork.
  • Obtain copies of insurance cards, driver's licenses, and enter/update patient demographic and insurance information in our computer system accurately and in a timely manner.
  • Compile and maintain all forms and/or documents in the patient's medical record, ensuring that they are accurate and up-to-date.
  • Maintain appointment scheduling systems, including scheduling, coordinating, and adjusting patient appointments as needed.
  • Collect patient co-pays and outstanding account balances, preparing office batches and balancing patient payments received at the end of each workday.
  • Communicate with insurance companies to obtain necessary information regarding referral requirements and assist patients with scheduling specialist appointments and/or testing.
  • Check out patients, providing visit-specific information and scheduling future appointments.
  • Maintain a clean and orderly front desk and waiting area, ensuring that all necessary materials and equipment are readily available.
Requirements
  • High school graduate or equivalent.
  • Previous related experience preferred.
  • Previous healthcare experience is a plus.
What We Offer
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.


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