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Housing Coordinator Entitlement Specialist

2 months ago

New York, New York, United States Institute for Community Living Full time

Job Summary:

The Housing Coordinator plays a vital role in promoting the attainment of resident permanent housing goals by conducting ongoing assessments of resident housing needs and preferences, and developing housing opportunities in the community.

Key Responsibilities:

  • Develop and maintain relationships with housing providers and the Veterans Administration to secure suitable permanent housing for residents.
  • Collaborate with case management staff to understand the specific housing needs and preferences of residents and act accordingly when searching for housing options.
  • Serve as a liaison between the residence and landlords regarding move-in schedules, leases, rent, and utility issues.
  • Participate in ongoing reviews of existing linkages for their adequacy and seek to extend the program's and ICL's linkages as part of Continuous Quality Improvement.
  • Document efforts to locate and secure housing for residents.
  • Assist in the orientation of new personnel when requested.
  • Maintain up-to-date, accurate individual paper and electronic case records as directed by the Program Director.
  • Comply with attendance and timekeeping rules and report reliably and regularly to work on an ongoing basis.
  • Attend regularly scheduled clinical meetings, staff meetings, and supervision as well as in-service training and development activities.
  • Review the staff communications log and make entries concerning essential elements of information designated by program management.
  • Obtain and maintain CPR and First Aid certifications.
  • May have on-call responsibilities.
  • Comply and promote compliance with all applicable laws, regulations, and agency policies helping to strengthen and maintain an ethical organizational culture.
  • Immediately report serious incidents, allegations of abuse, incidents, or sensitive situations and completes incident reports in accordance with agency policy.

Requirements:

  • Effective problem-solving skills
  • Effective interpersonal skills
  • Ability to work with diverse individuals
  • Ability to work as a member of a team
  • Ability to make reasonable and sound evaluative judgments
  • Ability to create and compose written materials
  • Ability to effectively and efficiently respond to questions from persons served
  • Ability to read and understand lease, rental, and utility agreements
  • Ability to present information to persons served and other employees
  • Ability to speak Spanish preferred

Education and Experience:

Bachelor's degree plus two years of experience providing case management or housing services, or other relevant human service experience, or bachelor's degree that required a one-year practicum working directly with individuals with mental disabilities (BSW) and one year above experience.

Or

An associate's degree in a health or human services field and three years of direct care experience.

Or

A high school diploma/GED and four years of experience in providing direct services to individuals with mental disabilities (persons properly diagnosed as suffering from mental illness, developmental disabilities, alcoholism, or substance abuse) or to homeless individuals. NYS Driver's license a plus.