Housing Coordinator-Entitlement Specialist
2 weeks ago
We are seeking a dedicated Housing Coordinator-Entitlement Specialist to join our team at the Institute for Community Living. As a key member of our team, you will be responsible for promoting the attainment of resident permanent housing goals through ongoing assessment of resident housing needs and preferences, and the development of housing opportunities in the community for homeless individuals or individuals with mental disabilities.
Key Responsibilities:
- Find suitable permanent housing in the community
- Assist in the orientation of new personnel when requested
- Document efforts to locate and secure housing for residents
- Develop and maintain community resource guides for each of the five boroughs
- Develop and maintain relationships with housing providers and the Veterans Administration
- Serve as liaison to the Veteran's Administration to identify housing for residents that qualify for VA housing
- Comply with attendance and timekeeping rules and report reliably and regularly to work on an ongoing basis
- Maintain up-to-date, accurate individual paper and electronic case records as directed by the Program Director
- Serve as a liaison between the residence and landlords regarding move-in schedules, leases, rent, and utility issues
- Attend regularly scheduled clinical meetings, staff meetings, and supervision as well as in-service training and development activities
- Review the staff communications log and make entries concerning essential elements of information designated by program management
- Immediately report serious incidents, allegations of abuse, incidents, or sensitive situations and complete incident reports in accordance with agency policy
- Comply and promote compliance with all applicable laws, regulations and agency policies helping to strengthen and maintain an ethical organizational culture
- Collaborate with case management staff to understand the specific housing needs and preferences of residents and act accordingly when searching for housing options
- Participate in ongoing reviews of existing linkages for their adequacy and seek to extend the program's and ICL's linkages as part of Continuous Quality Improvement
Entitlement Specialist Responsibilities:
- Maintain accurate case notes on each participant's needs and progress
- Remain abreast of the current applicable rules and regulations for benefit enrollment
- Accompany participants to various government offices to obtain necessary paperwork
- Track participants' applications for benefits and entitlements and upcoming appointments
- Participate in case conferencing as required; and all other duties as assigned by the Team Leader
- Establish an action plan to obtain the necessary documents and enroll participants in entitlement programs
- Assist participants in the filing of claims for access to entitlements and benefits, including health insurance enrollment
- Assess all intakes to determine that they have state-issued ID and which benefits and entitlements they are eligible for
Requirements:
- BA Degree and 2+ years of case mgmt., housing services, or relevant human services exp.
- Valid State Driver's ID (CDL, General Class D or Class A, B, or C licensing accepted) – NY, NJ, CT or PA preferred
- CPR & First Aid (to be obtained within 90 days of employment)
Benefits:
- PAID Orientation and Training
- Choice of full and/or partial Health, Dental, and Vision Benefits (spousal and child coverage available too)
- Life & AD&D Insurance + Medical Flexible Spending
- Mental Health Services and Providers
- Educational & Parental Leave
- Tuition & Work-Life Assistance
- Commuter Benefits Plan
- Employee Assistance Program
- Matching 403B (non-profit)
- Payroll Benefits: Corporate Fitness Account / NYS College Savings Program / Etc.
- Discounts on select ticketed purchases provided by Plum Benefits
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