Entitlements Coordinator

3 weeks ago


New York, New York, United States Tandym Group Full time
Entitlements Specialist Opportunity

Tandym Group is seeking a highly skilled Entitlements Specialist to join our team in Manhattan. As a key member of our social services agency, you will play a vital role in ensuring the eligibility and benefits of our clients are accurately verified and managed.

Responsibilities:
  • Verify client benefits and entitlements eligibility upon admission into programs
  • Submit applications and manage daily correspondence received on behalf of clients
  • Keep and maintain active files on current and new clients
  • Manage client entitlements within our internal database
  • Escort clients to government and city agencies
  • Investigate and resolve entitlement issues
  • Assist with client correspondence received from various agencies
  • Process appeals and pursue legal channels to obtain funding for denied entitlements
  • Stay up-to-date on public policy issues and communicate with management
  • Monitor and update tracking spreadsheets and electronic health records
Qualifications:
  • High School Diploma or equivalent
  • Knowledge of counseling principles and methods for mental illness and substance use disorders
  • Knowledge of treatment, rehabilitation, and community support programs
  • Knowledge of crisis management and de-escalation techniques
  • Computer savvy and Microsoft Office proficient
Desired Skills:
  • Associate's or Bachelor's Degree
  • Experience working with homeless and/or precariously housed populations
  • Knowledge of homeless resources, NYC shelter systems, and MTA transit systems


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