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Clinical Service Clerk

2 months ago

Tulsa, Oklahoma, United States Tulsa Health Department Full time
Job Summary

We are seeking a highly organized and detail-oriented Clinical Service Clerk to join our team at the Tulsa Health Department. As a key member of our staff, you will provide exceptional customer service and administrative support to our clients and staff.

Key Responsibilities
  • Provide telephone and face-to-face reception services, scheduling appointments, and collecting fees.
  • Enter demographic, insurance, financial, and PAR information into our computerized systems.
  • Verify client insurance eligibility and assist with Medicaid enrollment.
  • Prepare client records, process clients and records through clinics, and maintain accurate and complete records.
  • Collect and process payments, issue receipts, and follow accounting procedures.
  • Prepare client and vendor billing statements and gather statistical data for reports.
  • Provide immunization records and maintain confidentiality according to HIPAA regulations.
Requirements
  • High school diploma or equivalent required.
  • One to three years of clerical or related experience preferred.
  • Good interpersonal and customer service skills essential.
  • Data entry skills of 25-30 WPM required.
  • Knowledge of Microsoft Word and MS Office applications necessary.
What We Offer
  • Competitive salary and benefits package.
  • Paid holidays, PTO, and extended sick leave.
  • Health, dental, and vision insurance.
  • Group life insurance and supplemental life insurance.
  • Short- and long-term disability insurance.
  • Critical illness care plan and accident plan.
  • Legal and identity theft protection plans.
  • Public service loan forgiveness and cost of living adjustments.
  • Retirement pension fund and investment benefits.
  • Post-employment health plan and employee assistance program.