Medical Records Coordinator

4 weeks ago


Boston, Massachusetts, United States Tufts Medicine Full time

Job Summary

This role supports all ambulatory clinic activities and provides administrative support for clinic providers. The successful candidate will maintain a high level of customer service with frequent contact with patients through telephone and in-person interactions.

Key Responsibilities

  • Schedules patient appointments, including follow-up appointments, internal and external testing and labs, and surgical booking and coordination
  • Answers phones, triages calls, responds to patient requests, takes messages in office or call center setting
  • Assists with revenue cycle clearance, including registration accuracy, referral management and insurance verification
  • Prepares medical records and documentation for patient visits, including loading of information into the EMR system
  • Takes an active role in monitoring patient flow and communicating delays to patients and providers
  • Assists with billing charge entry and reconciliation
  • Completes general office work, including faxing, filing, mailing, correspondence, copying, ordering supplies, calendar management and mail distribution
  • Provides general clerical support to department physicians; demonstrates a knowledge of Microsoft Office suite
  • Participates in performance improvement projects

Requirements

  • 6 Months of Administrative, Medical Office, or Customer Service Experience required
  • 2 Years of Medical Office Experience preferred
  • Computer literacy required, including familiarity with email, Microsoft Office programs and scheduling applications. Ability to learn and use Tufts network programs required
  • Some knowledge of third party billing preferred
  • Ability to maintain confidential medical information
  • Bilingual skills preferred

About Tufts Medicine

Tufts Medicine is a leading integrated health system bringing together the best of academic and community healthcare to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts.

We are an equal opportunity employer and value diversity and inclusion at Tufts Medicine. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.



  • Boston, Massachusetts, United States Tufts Medical Center Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Medical Records Coordinator to join our team at Tufts Medical Center. This role will provide administrative support for clinic providers and play a crucial part in the hospital's revenue cycle process, clinic operations, and patient experience.Key ResponsibilitiesSchedule patient appointments,...


  • Boston, Massachusetts, United States Mass General Brigham Full time

    Job Title: Medical Records SpecialistMass General Brigham is seeking a skilled Medical Records Specialist to join our team in Boston, Massachusetts. As a key member of our healthcare team, you will be responsible for maintaining accurate and up-to-date patient records, ensuring seamless communication between healthcare providers, and contributing to the...


  • Boston, Massachusetts, United States Massachusetts General Hospital(MGH) Full time

    The Massachusetts General Hospital (MGH) is seeking a skilled Clinical Care Coordinator to join our Bridge Clinic team. As a key member of our collaborative care team, you will provide direct clinical care and associated team-based care coordination for patients with co-occurring mental health and substance use disorders.Key responsibilities...


  • Boston, Massachusetts, United States Brigham and Women's Hospital Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Medical Office Coordinator to join our team at Brigham and Women's Hospital. As a Medical Office Coordinator, you will be responsible for coordinating patient appointments, testing, and follow-up care. You will also be responsible for arranging new patient appointments, participating in team...


  • Boston, Massachusetts, United States Brigham & Women's Hospital(BWH) Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Medical Office Coordinator to join our team at Brigham & Women's Hospital(BWH).As a Medical Office Coordinator, you will be responsible for arranging new patient appointments and testing, participating and leading team meetings with provider team leads, and providing data metrics and...


  • Boston, Massachusetts, United States Brigham & Women's Hospital(BWH) Full time

    Job SummaryWe are seeking a highly skilled Medical Unit Coordinator to join our team at Brigham & Women's Hospital(BWH). As a key member of our Patient Care Team, you will play a vital role in ensuring the smooth and efficient operation of our unit.Key ResponsibilitiesProvide exceptional patient and family support, including greeting patients and families,...


  • Boston, Massachusetts, United States Brigham & Women's Hospital(BWH) Full time

    Job SummaryWe are seeking a highly skilled Medical Unit Coordinator to join our team at Brigham and Women's Hospital. The successful candidate will be responsible for ensuring the smooth operation of the unit, providing exceptional patient care, and working collaboratively with the healthcare team.Key ResponsibilitiesEnsure patient and family needs are met...


  • Boston, Massachusetts, United States destinationone Consulting Full time

    At destinationone Consulting, we are dedicated to providing exceptional recruitment services across various sectors, including healthcare, health tech, government, municipalities, non-profits, legal, and public accounting. As a Medical Office Administrator, you will play a vital role in ensuring the smooth functioning of our healthcare facilities. Your...


  • Boston, Massachusetts, United States Costello Medical Full time

    About the RoleWe are seeking a highly motivated and organized Scientific Project Coordinator to join our team at Costello Medical. As a key member of our scientific divisions, you will be responsible for a variety of administrative, coordination, and scientific tasks related to client projects. Your primary focus will be on supporting the smooth running of...

  • Unit Coordinator

    4 weeks ago


    Boston, Massachusetts, United States Tufts Medical Center Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Unit Coordinator to join our team at Tufts Medical Center. As a key member of our healthcare team, you will be responsible for providing administrative and business support to ensure the smooth operation of our patient care units.Key ResponsibilitiesCoordinate patient flow and information on...


  • Boston, Massachusetts, United States Brigham and Women's Hospital Full time

    Job Summary:As a Medication Support Coordinator at Brigham and Women's Hospital, you will play a vital role in ensuring the safe and effective management of medications for our patients. This position requires a strong understanding of medication-related tasks, as well as excellent communication and problem-solving skills. You will work closely with our...


  • Boston, Massachusetts, United States Brigham & Women's Hospital(BWH) Full time

    Job SummaryWe are seeking a highly skilled Medication Support Coordinator to join our team at Brigham & Women's Hospital (BWH). As a key member of our Primary Care department, you will play a vital role in ensuring the smooth operation of our medication management processes.Key ResponsibilitiesProvide cross-coverage and guidance to colleagues as needed,...


  • Boston, Massachusetts, United States Boston Medical Center Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Unit Coordinator to join our team at Boston Medical Center. The successful candidate will be responsible for providing exceptional clerical support to our nursing station and front desk, ensuring seamless communication and coordination with our clinical team.Key ResponsibilitiesClerical...


  • Boston, Massachusetts, United States Tufts Medical Center Full time

    Surgical Services Coordinator II Job DescriptionThis position plays a vital role in the department by monitoring and coordinating all surgical scheduling functions. The successful candidate will be responsible for answering patient inquiries, scheduling and facilitating surgical dates, and ensuring that surgeries proceed as scheduled.The Surgical Services...


  • Boston, Massachusetts, United States Brigham and Women's Hospital Full time

    Unit Coordinator Role at Brigham and Women's HospitalWe are seeking a highly skilled and dedicated Unit Coordinator to join our team at Brigham and Women's Hospital. As a Unit Coordinator, you will play a vital role in supporting our clinicians, patients, and families in providing excellent care in a safe environment.Key Responsibilities:Administrative...


  • Boston, Massachusetts, United States Bay Cove Human Services, Inc. Full time

    Job SummaryBay Cove Human Services is seeking a highly organized and detail-oriented Administrative and Medical Office Coordinator to join our team. The successful candidate will be responsible for providing administrative support to our Urgent Care Center, ensuring the smooth operation of non-clinical activities under the direction of the AMCI Director and...


  • Boston, Massachusetts, United States Boston Medical Center Full time

    Nephrology Fellowship Coordinator Job DescriptionAt Boston Medical Center, we are seeking a highly organized and detail-oriented Nephrology Fellowship Coordinator to join our team. The successful candidate will be responsible for ensuring the smooth operation of our Nephrology Fellowship program, providing administrative support to the Program Director and...

  • Program Coordinator

    1 month ago


    Boston, Massachusetts, United States Beth Israel Deaconess Medical Center Full time

    Job Summary:We are seeking a highly organized and detail-oriented Program Coordinator to support administrative operations for investigators in the CardioVascular Institute at Beth Israel Deaconess Medical Center. The ideal candidate will have prior experience with basic science/wet lab operations and a college degree.Key Responsibilities:Implement and...


  • Boston, Massachusetts, United States Massachusetts General Hospital Full time

    Job Summary:We are seeking a skilled Medical Services Coordinator to join our team at Massachusetts General Hospital. As a key member of our healthcare team, you will play a vital role in ensuring the smooth operation of our medical services.Key Responsibilities:Act as the primary source of information between patients and healthcare providersCoordinate...


  • Boston, Massachusetts, United States Brigham and Women's Hospital Full time

    Unit Coordinator Role at Brigham and Women's HospitalWe are dedicated to delivering life-giving breakthroughs at Brigham and Women's Hospital. Our mission is built on the promise to care and the drive to cure, the humanity to heal and the tenacity to never give up. As a Unit Coordinator, you will be responsible for administrative activities supporting...