Patient Access Specialist
4 weeks ago
We are seeking a highly skilled Patient Access Specialist to join our team at Hackensack Meridian Health. This is a full-time evening shift position that requires excellent communication and organizational skills.
Key Responsibilities- Conduct quality interviews with patients to ensure compliance with patient safety rules and state and federal regulations.
- Gather appropriate identification for patients and confirm all patient demographics to validate patient identity.
- Conduct intensive screening of all Medicare, Medicaid and managed care patients to identify network status and coordination of benefits.
- Obtain all applicable patient consents/attestations.
- Perform job-related functions including, but not limited to, facility-based scheduling, bed planning, pre-registration, registration, insurance verification, pre-certification, point of service cash collection and financial clearance under the direction of the Supervisor/Manager/Director for these designated areas.
- High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
- Minimum of 1+ years of experience in a hospital setting.
- Good written and verbal communication skills.
- Customer Service Oriented.
- Basic medical terminology knowledge.
- Prior registration/insurance verification experience.
- Proficient computer skills that may include but are not limited to Microsoft Office and/or Google Suite platforms.
- Bachelor's Degree and/or related experience.
- Minimum of 2+ years experience in a hospital setting.
- Excellent Analytical, written and verbal communication, and interpersonal skills.
- Proficient medical terminology knowledge.
- Knowledge of insurance specifications, ICD10 and CPT4 codes.
Why Work for Hackensack Meridian Health?
We offer a competitive benefits package, scheduling flexibility, tuition reimbursement, employee discounts and much more. Our team members are the heart of what makes us better, and we help our patients live better, healthier lives.
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