Patient Access Specialist

7 days ago


Old Bridge, New Jersey, United States Hackensack Meridian Health Full time
Job Summary

We are seeking a highly skilled Patient Access Specialist to join our team at Hackensack Meridian Health. As a Patient Access Specialist, you will play a critical role in ensuring the smooth and efficient flow of patients through our healthcare system.

Key Responsibilities
  • Conduct quality interviews with patients to ensure compliance with patient safety rules and state and federal regulations.
  • Gather and verify patient demographics to validate patient identity.
  • Conduct intensive screening of Medicare, Medicaid, and managed care patients to identify network status and coordination of benefits.
  • Obtain patient consents and attestations as required.
  • Perform job-related functions, including facility-based scheduling, bed planning, pre-registration, registration, insurance verification, pre-certification, point of service cash collection, and financial clearance.
Requirements
  • High school diploma or equivalent required; bachelor's degree preferred.
  • Minimum of 1+ years of experience in a hospital setting.
  • Excellent written and verbal communication skills.
  • Customer service-oriented.
  • Basic medical terminology knowledge.
  • Prior registration and insurance verification experience.
  • Proficient computer skills, including Microsoft Office and/or Google Suite platforms.
Preferred Qualifications
  • Bachelor's degree and/or related experience.
  • Minimum of 2+ years of experience in a hospital setting.
  • Excellent analytical, written, and verbal communication, and interpersonal skills.
  • Proficient medical terminology knowledge.
  • Knowledge of insurance specifications, ICD10, and CPT4 codes.
  • Bilingual (Spanish or Korean).
  • Experience with EPIC HB, Cadence, and Prelude.
Licenses and Certifications
  • Successfully complete EPIC Cadence and Prelude training and pass assessment within 30 days of network access.


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