Guest Experience Specialist

3 weeks ago


Washington, Washington, D.C., United States Throw Social Full time

About Us

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At Throw Social and Kick Axe, we offer a unique dining experience with a wide range of food and beverage options, including cabana service and live entertainment.

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We have received recognition from top media outlets such as VICELAND, CNN, CBS, ABC, NBC, and more. Visit our website at www.kickaxe.com and www.throwsocial.com to learn more about us.

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The Job Description

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We are seeking a skilled Host to create a warm and inviting atmosphere for our guests. As a Host, you will be responsible for greeting guests, seating them, and ensuring they have an exceptional dining experience.

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This role requires strong communication and interpersonal skills, as well as the ability to multitask and prioritize tasks effectively. You will work closely with the server team to ensure seamless service delivery.

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Key Responsibilities:

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  • Welcome and seat guests in a timely and efficient manner">
  • Provide guests with menus and make recommendations based on their preferences">
  • Ensure a smooth handoff to the server team by informing guests of promotions and upcoming events">
  • Manage guest flow and provide accurate wait times when necessary">
  • Process payments and operate cash registers">
  • Communicate effectively with guests and the server team">
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Requirements:

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  • Previous experience in a fast-paced hospitality environment">
  • Excellent communication and interpersonal skills">
  • Ability to multitask and prioritize tasks effectively">
  • Strong problem-solving skills">
  • Ability to work in a team environment">
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Estimated Salary: $50,000 - $65,000 per year



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