Shipping Floor Operations Manager

5 days ago


Benton Harbor, Michigan, United States The Wood Companies Full time
Job Summary

We are seeking a highly skilled and detail-oriented Shipping Floor Lead to join our team at The Wood Companies. As a key member of our operations team, you will be responsible for ensuring the efficient and accurate shipping and receiving of products.

Key Responsibilities
  • Production Operations: Perform production operations to achieve maximum efficiency and productivity.
  • Quality Improvement: Support ongoing quality improvement initiatives to ensure the highest standards of quality.
  • Standard Operating Procedures: Follow established standard operating procedures and work practices to maintain a safe and efficient work environment.
  • Shipping and Receiving: Assist in the coordination of timely and accurate shipping and receiving, ensuring that products are delivered to the correct location.
  • Data Entry: Perform data entry to maintain accurate inventory records and ensure seamless communication with the invoicing team.
  • Freight Management: Utilize freight company software to ensure accurate shipping instructions and timely delivery of products.
  • Customer Service: Provide excellent customer service by answering shipping department phone calls and responding to customer inquiries.
  • Administrative Tasks: Prepare ID labels, bills of lading, and address labels as required.
  • Team Leadership: Work closely with the production manager to provide direction and support in the supervisor's absence.
  • Shipping Traceability: Trace shipments as needed to ensure timely resolution of any issues.
Requirements
  • Communication Skills: Possess strong communication skills, both oral and written, to effectively interact with team members and customers.
  • Customer Orientation: Demonstrate a customer-centric approach to ensure excellent service and satisfaction.
  • Attention to Detail: Be detail-oriented and able to maintain accurate records and reports.
  • Technical Skills: Proficient in using computer software related to shipping and receiving.
  • Physical Demands: Able to lift or carry 50lbs and possess good vision and color determination skills.

This is a temp-to-hire position starting at $17.00/hr. If you are a motivated and organized individual with a passion for logistics and customer service, we encourage you to apply.


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