Guest Service Representative

1 week ago


Poughkeepsie, New York, United States free-classifieds-usa Full time
Guest Service Representative Job Description

We are seeking a highly skilled Guest Service Representative to join our team at the Courtyard Poughkeepsie. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.

Key Responsibilities:

  • Process guest check-ins and check-outs in a timely and efficient manner
  • Respond to guest requests and resolve any issues that may arise
  • Operate the front desk switchboard and handle incoming calls
  • Run daily reports and identify any special requests or issues
  • Count and secure bank and complete end-of-day activities

Requirements:

  • High school diploma or equivalent required
  • Previous experience in a customer-facing role preferred
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and multitask

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment

How to Apply:

Apply now and take the first step towards a rewarding career with our team



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