Guest Service Representative

14 hours ago


Poughkeepsie, New York, United States free-classifieds-usa Full time
Job Title: Guest Service Representative

We are seeking a highly skilled Guest Service Representative to join our team at the Courtyard Poughkeepsie. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.

Responsibilities:
  • Process guest check-ins and check-outs, verifying reservations and requesting payment
  • Operate the telephone switchboard and respond to guest requests
  • Run daily reports and identify special requests
  • Count and secure bank, complete end-of-day activities, and post charges to accounts
  • Print and fold folios and ensure they are placed under each guest room door
Requirements:
  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Basic math skills and accuracy with handling cash and credit transactions
  • Ability to stand for long periods and move around the hotel

We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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