Client Support Specialist
2 weeks ago
We are seeking a dedicated service-oriented representative to enhance our customer experience. The Customer Service Representative (CSR) will serve as a vital link, delivering product and service information while efficiently resolving any issues that may arise with our customer accounts. The ideal candidate is genuinely enthusiastic about assisting customers, demonstrating patience, empathy, and strong communication skills. They possess the ability to understand customer perspectives and advocate on their behalf when necessary. Gathering customer feedback is invaluable, and our CSRs excel in this area. Problem-solving is second nature to these specialists, who are adept at troubleshooting and conducting thorough investigations when additional information is required to address customer concerns. The primary goal is to ensure exceptional service standards, respond promptly to customer inquiries, and maintain high levels of customer satisfaction.
Key Responsibilities:
- Handle a significant volume of incoming calls
- Generate potential sales leads
- Identify and evaluate customer needs to ensure satisfaction
- Establish and nurture sustainable relationships with customer accounts through open and interactive communication
- Provide accurate, valid, and comprehensive information utilizing appropriate methods and tools
- Achieve personal and team sales targets while managing call handling quotas
- Address customer complaints, offering suitable solutions and alternatives within specified timeframes; follow up to confirm resolution
- Maintain records of customer interactions, process accounts, and organize documentation
- Adhere to communication procedures, guidelines, and policies
- Go the extra mile to engage customers
Benefits:
- Health, vision, dental, and life insurance
- Paid time off
- 401k plan
- Education assistance or tuition reimbursement
- Employee discounts
- Flexible scheduling options
- Workplace perks including refreshments and adaptable work hours
- Eligibility for benefits limited to full-time employees
- 8-Hour and 10-Hour shifts
- Day and night shifts available
- Overtime opportunities
- Weekend shifts
- Proven experience in customer support or client service roles
- Demonstrated success in exceeding performance targets
- Strong skills in phone contact management and active listening
- Familiarity with CRM systems and practices
- Customer-focused with the ability to adapt to various personality types
- Excellent communication and presentation abilities
- Capacity to multitask, prioritize, and manage time effectively
- Minimum of 2 years in Customer Service (Preferred)
- People-oriented, supportive, and fairness-focused
- Team-oriented, promoting cooperation and collaboration
- Detail-oriented, emphasizing quality and precision
- Innovative, encouraging risk-taking and creativity
- Outcome-oriented, focused on results and performance
- Stable, with strong processes and traditions
- Aggressive, competitive, and growth-focused
- No
-
Client Support Specialist
2 weeks ago
Orem, Utah, United States Squeeze Media Group Full timeClient Support Specialist - Flexible Work Hours AvailableJoin our team at Squeeze Media Group in a role that offers a dynamic work environment in Orem, Utah. This position is ideal for individuals seeking entry-level opportunities with a competitive compensation structure.Compensation: Average earnings range from $14 to $18+ per hour, with a base pay of...
-
Client Support Associate
2 weeks ago
Orem, Utah, United States National Processing LLC Full timeJob Title: Customer Support SpecialistThis full-time position at National Processing offers a balanced work environment with a schedule from Monday to Friday, 8:30 am to 5:00 pm.What Makes Us UniqueOur expansion is creating this opportunityWe emphasize work-life balance, ensuring time for personal commitmentsWe leverage top-tier CRM tools, specifically...
-
Youth Support Specialist
7 days ago
Orem, Utah, United States Telos Full timeJob Title: Youth Support SpecialistDescription: At Telos, we provide a nurturing environment for young individuals facing mental health difficulties. As a Youth Support Specialist, your role will be to motivate, guide, and oversee these individuals, assisting them in applying therapeutic strategies in their everyday lives.Key Responsibilities:Motivate and...
-
Technical Support Specialist
1 week ago
Orem, Utah, United States ServerPlus LLC Full timeJob DescriptionServerPlus LLC is seeking a highly skilled and motivated Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our clients, ensuring their technical issues are resolved efficiently and effectively.Key Responsibilities:Provide technical support to...
-
Recovery Support Specialist
2 weeks ago
Orem, Utah, United States Telos Full timePosition OverviewRole: Recovery Support Specialist at TelosTelos is a premier organization dedicated to delivering impactful clinical interventions and evidence-based therapies for individuals pursuing recovery from substance use challenges. Our objective is to provide clarity, healing, and guidance to our clients through a compassionate and supportive...
-
Client Relations Specialist
2 weeks ago
Orem, Utah, United States Public Storage Full timeClient Relations Specialist - Public StoragePublic Storage, a leader in the self-storage sector, is seeking committed professionals to enhance our team.Compensation: $16.00 Per HourPosition Overview:Operate independently across various sitesEvaluate customer storage requirements and provide recommendationsPerform routine inspections of storage unitsManage...
-
Client Relations Specialist
2 weeks ago
Orem, Utah, United States Public Storage Full timeBecome a vital member of our organization as a Client Relations Specialist, where you will have the chance to operate autonomously across various sites, both inside and outside. In this role, you will evaluate client storage requirements, perform routine inspections of storage units, and manage responsibilities such as reconciling cash registers and...
-
Client Relations Specialist
2 weeks ago
Orem, Utah, United States Public Storage Full timeBecome a vital member of our organization as a Client Relations Specialist, where you will have the chance to operate autonomously across various sites, both in enclosed environments and open spaces. In this role, you will evaluate client storage requirements, perform routine inspections of storage units, and manage responsibilities such as cash drawer...
-
Client Relations Specialist
2 weeks ago
Orem, Utah, United States Blue Raven Solar Full timePosition Title:Client Relations SpecialistJob Level: Entry-LevelLocation: Orem, UTShift: Full-time or Part-time hoursCompensation: $14-16/hourBenefits: Full-Time employees are eligible for Health, Dental, Vision, Life and Accident insurance, an HSA Savings Account and more.About Blue Raven Solar:Blue Raven Solar has been recognized as a top workplace in...
-
Technical Support Specialist
1 day ago
Orem, Utah, United States ServerPlus LLC Full timeWe are pleased to announce a work-from-home position available nationwide within the United States at ServerPlus LLC, the international leader in technical support for Internet Service Providers (ISPs).We strive to make the entire hiring process as seamless as possible. While networking or IT experience is preferred, we will provide on-the-job training for...
-
Peak Client Relationship Specialist
3 days ago
Orem, Utah, United States U.S. Bank Full timeJob SummaryU.S. Bank is seeking a skilled Client Relationship Specialist to join our team. As a key member of our organization, you will be responsible for building and fostering relationships with clients through proactive outreach and follow-up. Your goal will be to understand their financial needs and preferences, and to provide personalized solutions to...
-
Accounting Support Specialist
2 weeks ago
Orem, Utah, United States Eide Bailly Full timeAbout UsEide Bailly stands as one of the leading CPA and business advisory firms in the United States. With over 40 locations across 15 states in the Midwest and western regions, we provide our team and Partners the chance to engage with a diverse range of industries. Established in 1917, our culture is the cornerstone of our identity, and we take pride in...
-
Client Engagement Specialist
1 week ago
Orem, Utah, United States Smarty Full timePosition OverviewSalary: $50,000 - $55,000 annuallySmarty is a well-established company with over a decade of self-sustained growth and profitability. Recognized as one of Utah's Top Workplaces, we pride ourselves on our vibrant company culture. We are in search of both part-time and full-time Customer Success Representatives (CSR) dedicated to fostering...
-
Client Success Specialist
2 weeks ago
Orem, Utah, United States Smarty Full timeJob OverviewSalary: $50,000 - $55,000 annuallySmarty is a self-sustaining, profitable organization with over a decade of experience, recognized as one of Utah's Top Workplaces. We are seeking dedicated Customer Success Representatives (CSR) to foster enduring, trustworthy relationships with our valued clients.The primary responsibility of the CSR is to...
-
Client Engagement Specialist
2 weeks ago
Orem, Utah, United States Smarty Full timeJob OverviewSalary: $50,000 - $55,000 annuallySmarty is a well-established, self-sustaining organization that has been thriving for over a decade. We pride ourselves on being recognized as one of Utah's Top Workplaces. We are seeking dedicated Customer Success Representatives (CSR) to foster long-lasting, trust-based relationships with our valued clients.The...
-
Administrative Support Specialist
1 week ago
Orem, Utah, United States AA Staffing Solutions Full timePosition OverviewWe are seeking a dedicated Administrative Support Specialist to join our team at AA Staffing Solutions. This role is essential in ensuring smooth operations within our office environment.Key ResponsibilitiesExperience: Proficiency in computer applications, numerical skills, and familiarity with an office atmosphere.Core Duties: Managing...
-
Client Success Specialist
3 days ago
Orem, Utah, United States Figure Financial Full timeJob SummaryWe are seeking a highly skilled Client Success Manager to join our team at Figure Financial. As a Client Success Manager, you will play a vital role in managing and maintaining client records while ensuring their accuracy.Key ResponsibilitiesClient Outreach: Proactively contact clients to gather additional information and documents, provide...
-
Culinary Support Specialist
2 weeks ago
Orem, Utah, United States Kids on the Move Full timeAbout Kids On The Move, Inc.: Kids On The Move, Inc. (KOTM) is a nonprofit organization dedicated to fostering the growth of young children and their families. Our mission is to empower families, one child at a time, through various essential programs including Early Intervention, Early Head Start, Child Care, Respite Care, and our Autism Center. Position...
-
Kitchen Support Specialist
1 week ago
Orem, Utah, United States thecheesecakefactory Full timePosition Overview: Join Our Team at The Cheesecake Factory We are currently seeking dedicated individuals to support our kitchen operations. At The Cheesecake Factory, we pride ourselves on using the finest ingredients and providing exceptional service. As a vital member of our kitchen team, you will play a key role in ensuring that our culinary...
-
Elementary Title I Support Specialist
2 weeks ago
Orem, Utah, United States Alpine School District Full timePosition Type: CLASSIFIED - School Based Support Staff/Classified Support Staff-Elementary Location: Alpine School District Title I Support Specialist - Elementary Non-contract, no benefits Hours a day: 5.75 Hourly rate: $18.19 Contact Information:Name: Noemi Jones Job Overview: The role of the Title I Support Specialist is to provide essential assistance...