Lease Administration Supervisor
1 month ago
Ryan Companies US, Inc. is seeking an experienced and dynamic Lease Administration Supervisor to join our team at our Minneapolis headquarters. This role is pivotal in managing and growing the lease administration team, ensuring client satisfaction, and driving process standardization and efficiency across multiple real estate portfolios.
Key Responsibilities:- Lead, coach, and mentor the lease administration team, fostering a culture of continuous improvement and excellence.
- Conduct performance appraisals, manage staffing levels, and ensure team members are developing their competencies.
- Oversee the creation, maintenance, and audit of internal processes surrounding end-to-end lease abstraction.
- Participate in abstracting and maintaining leases, ensuring lease administration data is accurate, up-to-date, and of institutional quality.
- Act as the single point of contact for clients, landlords, and tenants, establishing and maintaining strong working relationships to address service delivery concerns, ensure client satisfaction, and facilitate smooth accounting and property transitions.
- Team with Real Estate Accounting to efficiently manage budgeting, reforecasting, and reconciliation, focusing on the setup and maintenance of tenant recovery pools.
- Analyze and interpret operating expense data and conduct financial analysis through coordination with real estate accounting staff.
- Evaluate current processes and develop best practices for expense recovery reconciliation and other lease-related activities.
- Champion process improvement initiatives and create effective presentations and training materials for diverse audiences.
- Conduct periodic reviews of leased and owned portfolios to determine risk, accuracy, and value, performing audits and negotiating findings to ensure appropriate charges and credits are made.
- Manage user roles/permissions and be the designated subject matter expert (SME) for software such as rBudget, Yardi, MRI, and JDE E1.
- Collaborate on special projects and initiatives as assigned, working across multiple teams and departments to achieve strategic goals.
- Bachelor's degree in Accounting, Finance, Real Estate, or a related field.
- 5+ years of experience in lease administration, commercial real estate, or a similar field, with experience in property management or real estate accounting highly preferred.
- Advanced knowledge of real estate accounting software (rBudget, Yardi, MRI, JDE E1) and Microsoft Office Suite (with a strong emphasis on Excel).
- Proven track record of process improvement, training, and development, along with supervisory experience.
- Excellent written and verbal communication skills, with strong organizational, analytical, and problem-solving abilities.
- Ability to work under pressure, manage multiple priorities, and maintain a high level of attention to detail.
Positions require verification of employment eligibility to work in the U.S.
Compensation:The annual base pay is $89,200 - $111,500. The base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills and abilities. Position may be eligible for additional compensation that may include commission and/or an incentive program.
Benefits:- Competitive Salary
- Medical, Dental and Vision Benefits
- Retirement and Savings Benefits
- Flexible Spending Accounts
- Life Insurance
- Educational Assistance
- Paid Time Off (PTO)
- Parenting Benefits
- Long-term Disability
- Ryan Foundation - charitable matching funds
- Paid Time for Volunteer Events
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