Residential Shift Leader

5 days ago


Crystal Lake, Illinois, United States Refuge for Women Full time
Job Title: Residential Shift Leader

Refuge for Women is a non-profit organization providing specialized care for women who have escaped human trafficking or sexual exploitation. We are seeking a compassionate and skilled Residential Shift Leader to join our team.

Job Summary

The Residential Shift Leader works in the safe house during the assigned shift to maintain a safe healing environment for residents and provide consistent operations by upholding the program model and resident guidelines. This role requires strong leadership skills, effective communication, and a loving but firm temperament.

Responsibilities
  • Uphold resident guidelines, schedule, and program requirements during assigned shift
  • Assist Program Director in carrying out day-to-day activities with residents
  • Complete Communication Log for Program Director at end of each shift
  • Follow procedures for crisis or other unexpected situations with residents that may arise during assigned shift
  • Encourage residents in completion of assigned tasks and classwork as they progress through the program
  • Provide pertinent feedback to program directors to ensure continued progress and success of residents
  • Work with Program Director, staff, volunteers, or other shift leaders to coordinate and provide transportation for medical, recovery meetings, church, grocery shopping, training, and employment activities as needed
  • Work with volunteer coordinator as needed for planned volunteer activities and provide input about potential volunteer activities or items needed for the safe house
  • Participate in staff meetings, trainings, and development activities
Requirements
  • Strong written and verbal communication skills
  • Strong servant leadership and teamwork skills
  • Teachable, self-motivated, organized
  • Loving but firm temperament, willing to take initiative in stressful situations
  • Bilingual is a plus
Qualifications
  • Proficiency with emergency or crisis procedures
  • Must be able to operate a motor vehicle safely and confidently at all times of day or night
  • Knowledge about addict behaviors and trauma is very helpful
  • Familiarity with 12-step or similar healing and recovery program (e.g. Celebrate Recovery)


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