Communications Specialist

2 weeks ago


Cabin John, Maryland, United States Leidos Full time
{"title": "Communications Specialist", "description": "Job Summary

Leidos is seeking a skilled Communications Specialist to join our team. As a member of the Customer Experience team, you will develop high-quality communications for a large set of customers, stakeholders, and leadership. You will apply best practices in communications, organizational change management, and customer relationship management to enhance the migration experience for all users.

Key Responsibilities
  • Develop project communications, including formal communications plans, and execute and deliver project communications to help prepare users for upcoming changes.
  • Support migration efforts with the development and distribution of a wide range of products, including customer emails, newsletters, briefings, program informational materials, customer migration guides, and content for senior leadership.
  • Establish metrics for measuring the success of communications initiatives.
  • Ensure documentation and editing support includes checks for accuracy and consistency in organization, style, readability, and accessibility based on the medium.
  • Initiate, plan, execute, and report on tasks independently.
  • Convey complex technical information in a clear and simple manner.
  • Use tools, including the MS Office suite, collaboration tools such as MS Teams and SharePoint, as well as Adobe Creative Suite.
Requirements
  • BA degree and 8 – 12 years of prior relevant experience or Masters with 6 – 10 years of prior relevant experience.
  • DoD SECRET or above clearance required.
Preferred Qualifications
  • Experience working in an IT environment.
  • Experience in executive communications and organizational support, including experience liaising with high-level customers and stakeholders.
  • Advanced writer and editor.
  • Understanding of change management methodologies.
  • Ability to translate complex technical subject matter into user-friendly communications.
  • Intermediate to advanced proficiency with Microsoft Word, Excel, and PowerPoint.
  • Strong technical aptitude.
  • Proven ability to handle multiple projects simultaneously with multiple audiences and against a deadline.
  • Outstanding interpersonal skills, including the proven ability to work across different audiences, personalities, and experience levels.
", "lang_code": "en-US"}

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