Communications Specialist
2 weeks ago
Leidos is seeking a skilled Communications Specialist to join our team. As a member of the Customer Experience team, you will develop high-quality communications to enhance the migration experience for users. You will collaborate with customers, users, project managers, leadership, and subject matter experts to obtain in-depth understanding of technical content.
Key Responsibilities
- Develop project communications, including formal communications plans, and execute and deliver project communications to help prepare users for upcoming changes.
- Support migration efforts with the development and distribution of a wide range of products, including customer emails, newsletters, briefings, program informational materials, customer migration guides, and content for senior leadership.
- Establish metrics for measuring the success of communications initiatives.
- Ensure documentation and editing support includes checks for accuracy and consistency in organization, style, readability, and accessibility based on the medium.
- Initiate, plan, execute, and report on tasks independently.
- Convey complex technical information in a clear and simple manner.
- Use tools including the MS Office suite, collaboration tools such as MS Teams and SharePoint, as well as Adobe Creative Suite.
- BA degree and 8 – 12 years of prior relevant experience or Masters with 6 – 10 years of prior relevant experience.
- DoD SECRET or above clearance required.
- Experience working in an IT environment.
- Experience in executive communications and organizational support, including experience liaising with high-level customers and stakeholders.
- Advanced writer and editor.
- Understanding of change management methodologies.
- Ability to translate complex technical subject matter into user-friendly communications.
- Intermediate to advanced proficiency with Microsoft Word, Excel, and PowerPoint.
- Strong technical aptitude.
- Proven ability to handle multiple projects simultaneously with multiple audiences and against a deadline.
- Outstanding interpersonal skills, including the proven ability to work across different audiences, personalities, and experience levels.
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