Healthcare Customer Service Specialist

5 days ago


Columbus, Ohio, United States Teleperformance USA Full time

We are seeking a skilled and compassionate Healthcare Customer Service Representative to join our team at Teleperformance USA.

Job Summary:

As a Healthcare Customer Service Representative, you will be the primary point of contact for customers, providing exceptional service and support to resolve their inquiries and concerns.

Key Responsibilities:

  • Field customer inquiries via phone, email, chat, and social media
  • Respond to requests for assistance and process payments
  • Work collaboratively with a virtual team to resolve customer issues
  • Provide accurate and timely information to customers

Requirements:

  • 6 months of customer service experience
  • High School Graduate or GED
  • Comfort with desktop computer systems and Windows operating systems

What We Offer:

At Teleperformance USA, we value our employees and offer a range of benefits, including paid training, full benefits, and the opportunity to work from home.

Join our team and become a part of a dynamic and supportive environment where you can grow and develop your skills.


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