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Retail Picture Framer

4 weeks ago

Overland Park, Kansas, United States Michaels Stores Full time
Job Summary

We are seeking a skilled Picture Framer to join our team at Michaels Stores. As a Picture Framer, you will be responsible for creating memorable framing solutions for our customers, while providing exceptional customer service and maintaining a safe and clean store environment.

Key Responsibilities
  • Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements
  • Execute Company policies and standards
  • Deliver sales and production results
  • Complete framing orders with a high degree of quality and on time
  • Maintain the ready-made frame department and other assigned areas, including SISO and Directed Replenishment
  • Deliver friendly customer service, help customers shop and find what they are looking for, and provide a well-merchandised and in-stock store for the customer to shop
  • Follow Standard Operating Procedures (SOPs) and Company programs
  • Support shrink and safety programs
  • Interact with others in an accepting and respectful manner, remain positive and respectful, even in difficult situations, and promote commitment to the organization's vision and values
  • Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
  • Operate cash register and execute cash handling to standards
  • Acknowledge customers, help locate product, and provide solutions
  • Assist with Omni-channel processes
Requirements
  • Basic computer skills and basic measuring skills
  • Ability to operate the framing equipment and glass cutter
  • Retail experience
  • Experience selling products and/or services to customers
Work Environment

This is a public retail store setting, taking care of our customers. All public areas are climate-controlled, and some stock rooms may not be climate-controlled. Some outdoor work may be assigned to retrieve shopping carts or while unloading trucks. The Frame shop contains a glass cutter and heat press. Work hours include nights, weekends, and early mornings.

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

Michaels is an Equal Opportunity Employer and is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at (1-800-MICHAEL).