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Automotive Loaner Customer Service Agent
2 months ago
At Rosenthal Automotive, we prioritize our employees' growth and well-being, mirroring our commitment to exceptional customer care. Our company culture is built on the pillars of Guidance, Respect, Opportunity, and Worth, fostering a supportive environment for our team members to thrive.
We are seeking a dedicated and enthusiastic individual to join our team as a Loaner Customer Care Representative. This role offers a unique opportunity to work with luxury clientele, develop valuable skills, and contribute to the growth of our innovative company.
Benefits:
- Competitive hourly rate of $14, plus commission opportunities for outstanding performance
- Flexible scheduling, including a 4-day workweek
- Ideal position for college students seeking hands-on experience
- Chance to work with high-end vehicles and clientele
- A dynamic and supportive work environment
- Ongoing training and support for career advancement
- Comprehensive benefits package, including paid time off and 401(k)
- Employee discounts on vehicle sales, parts, and service
- Opportunities for career growth and professional development
Responsibilities:
- Deliver exceptional one-on-one customer service, ensuring a positive experience for our clients
- Perform administrative tasks, including answering phone calls, processing payments, and reporting to management
- Manage our fleet of loaner vehicles, ensuring they are properly maintained and staged
- Process payments and maintain accurate records
- Conduct inventory reconciliation and ensure accurate vehicle staging
Requirements:
- A motivated and enthusiastic individual with a strong desire to provide outstanding customer service
- At least 1 year of customer service experience
- A valid driver's license and a good driving record, as per company standards
- Ability to drive a manual transmission
- Be at least 18 years old
Rosenthal Automotive is a family-owned and operated business, allowing us to focus on the growth and development of our team members. We prioritize what you can achieve, rather than what you've accomplished, making us an ideal employer for those seeking a supportive and dynamic work environment.
