Guest Experience Manager

1 week ago

Miami, United States McDonald's Full time
Lead the Guest Experience

As a Guest Experience Lead at McDonald's, you will be responsible for creating a welcoming and friendly environment for our customers. Your role will involve checking in with guests, ensuring they are enjoying their experience, and handling any concerns or issues that may arise.

Key Responsibilities:

  • Lead the guest experience by checking in with guests and ensuring they are satisfied
  • Handle guest concerns and provide resolutions to their satisfaction
  • Work collaboratively with the team to maintain a clean and welcoming restaurant environment
  • Offer expert insight into promotions and benefits of using the McDonald's App and Mobile Order & Pay features

Requirements:

  • A humble and hospitable demeanor
  • Passion for helping and serving others
  • Desire to learn and grow
  • Ability to communicate effectively and anticipate customer needs

What We Offer:

  • Competitive pay starting at $14.75/hour plus cash incentives
  • Employee discounts and free meals
  • Paid sick leave and/or paid time off
  • Tuition reimbursement and/or educational assistance
  • Training and advancement opportunities
  • Weekly direct deposit
  • 401k plan*Medical, dental, and vision benefits*And much, much more

Equal Employment Opportunity:

McDonald's is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law.

We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Please contact the restaurant you are applying to request accommodation(s).

This job posting contains general information about working in this restaurant. This job posting is not a complete description of all duties of the job. People who work in this restaurant perform several different tasks every shift and this posting does not list every essential function of the job.

Requsition ID: PDX MC 263655EB-9ECA-4AB4-B7FC-20829BF4B72B_4600

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