Customer Onboarding Expert

7 days ago


Anderson, Indiana, United States Unified Group Services Inc Full time

**Unleash Your Potential at Unified Group Services Inc.**

We are a growing company seeking an ambitious Implementation Coordinator to drive business growth and deliver exceptional customer experiences

About the Role:

This is a challenging yet rewarding position that requires a high level of organization, communication, and problem-solving skills.

Key Responsibilities:

  • Lead the onboarding process for new customers, ensuring seamless transitions and excellent customer satisfaction.
  • Collaborate with internal teams to develop and implement strategies for improving customer experience and driving business growth.
  • Prepare and distribute complex documents, coordinate vendor setup, and manage multiple projects simultaneously.
  • Provide exceptional customer service, resolving issues promptly and professionally.

Requirements:

  • High school degree required; two years of experience in customer service or implementation coordination.
  • Excellent organizational skills, ability to multitask, and strong communication skills.
  • Ability to work in a fast-paced environment, meet deadlines, and maintain confidentiality when handling sensitive information.

Salary Range:

An estimated annual salary of $55,000 - $70,000, depending on experience.

A comprehensive benefits package, including medical, dental, vision insurance, 401K matching, and more.



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