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Bilingual Sales and Service Professional

1 month ago

Allentown, Pennsylvania, United States Fulton Bank Full time

Job Summary:

Fulton Bank is seeking a highly motivated and customer-focused Bilingual Sales and Service Specialist to join our team at our Hamilton Street financial center in Allentown, PA. As a key member of our Financial Center team, you will be responsible for providing exceptional customer service and sales support to our clients.

Key Responsibilities:

  • Assist clients with teller transactions and provide proactive sales and referral conversations.
  • Drive sales and growth by leveraging your knowledge of sales techniques and utilizing our CRM system.
  • Provide ongoing support to customers regarding products and services, including opening new accounts and performing customer maintenance requests.
  • Manage risk by maintaining compliance with applicable regulations and Fulton policies and procedures.
  • Leverage your knowledge of digital solutions and technology to support customers and solve problems.

Requirements:

  • High School Diploma or equivalent.
  • 1 or more years of customer service or sales experience.
  • 6 to 12 months of cash handling experience.

What We Offer:

Fulton Bank offers a comprehensive benefits package, including medical plans, flexible spending accounts, dental and vision insurance, life insurance, 401(k) program, and paid time off programs.