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Route Service Specialist

2 months ago

Nashua, New Hampshire, United States Johnson Controls International Full time
Job Summary

About the Role

We are seeking a highly motivated and experienced Route Service Specialist to join our team at Johnson Controls International. As a key member of our sales and service team, you will be responsible for maintaining and growing our customer base by providing exceptional service and support.

Key Responsibilities

  • Inspect, service, repair, and install suppression products and systems to ensure compliance with safety requirements and manufacturer's specifications.
  • Make recommendations to customers based on manufacturer's specifications and state/local codes.
  • Identify deficiencies and quote, sell, and repair on-site.
  • Upsell existing customers to new product offerings and services to meet compliance with current fire code regulations.
  • Sell new accounts on the route based on the same compliance criteria.
  • Meet or exceed quotas set forth by the direct supervisor.
  • Call on potential customers to offer suppression products and services.

Requirements

  • 1-5 years of experience with service in the fire protection industry.
  • Sales experience with a proven record of growing business through cold calling.
  • Must be flexible with working hours, possible nights/weekends to meet customers' needs.
  • High School diploma or equivalent.
  • 1-5 years' experience in customer service.
  • Must have Extinguisher Certificate of competency.
  • Must have Pre-engineered suppression systems Certificate of competency.
  • Strong communication skills.
  • Ability to work independently with minimal supervision.
  • Must have a valid driver's license and a good driving record.
  • Must be able to pass a drug and background check.
  • Must be able to climb and work in awkward and cramped positions, working around kitchen equipment, stairwells, fire escapes, etc.
  • Must be able to lift up to 50lb and carry a distance of 50 yards.
  • Positive attitude, self-motivated, strong organizational, and good communication skills.

Equal Employment Opportunity

Johnson Controls International is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law.