Membership Development Specialist
22 hours ago
We are seeking a highly motivated and customer-focused Member Engagement Specialist to join our team at the Channel Islands YMCA. As a key member of our staff, you will be responsible for creating a welcoming and inclusive atmosphere that fosters connections with our members and guests.
Key Responsibilities- Conduct facility tours and interviews with prospective members to promote membership enrollment
- Engage with members and track recruitment and retention efforts
- Identify and follow up with prospective members through various channels
- Collaborate with Program Coordinators to generate new membership leads
- Provide exceptional customer service and handle member inquiries and complaints
- Process membership applications and payments
- Stay up-to-date on YMCA programs and services
- High school diploma or equivalent
- Previous customer service experience preferred
- Ability to obtain a criminal record clearance
We offer a competitive salary and benefits package, including a free family gym membership and education assistance program. If you are passionate about delivering exceptional customer experiences and building strong relationships with our community, we encourage you to apply for this exciting opportunity.
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Membership Services Representative
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Ventura, California, United States Channel Islands YMCA Full timePosition Overview: As a vital part of the Channel Islands YMCA, the Member Engagement Specialist plays a crucial role in fostering a welcoming and inclusive environment for all individuals.Key Responsibilities:Maintain a supportive atmosphere that respects and welcomes all members and guests.Address member inquiries and promote various membership options and...
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