Membership Development Specialist

22 hours ago


Ventura, California, United States Channel Islands YMCA Full time
{"title": "Member Engagement Specialist", "description": "Job Summary

We are seeking a highly motivated and customer-focused Member Engagement Specialist to join our team at the Channel Islands YMCA. As a key member of our staff, you will be responsible for creating a welcoming and inclusive atmosphere that fosters connections with our members and guests.

Key Responsibilities
  • Conduct facility tours and interviews with prospective members to promote membership enrollment
  • Engage with members and track recruitment and retention efforts
  • Identify and follow up with prospective members through various channels
  • Collaborate with Program Coordinators to generate new membership leads
  • Provide exceptional customer service and handle member inquiries and complaints
  • Process membership applications and payments
  • Stay up-to-date on YMCA programs and services
Requirements
  • High school diploma or equivalent
  • Previous customer service experience preferred
  • Ability to obtain a criminal record clearance

We offer a competitive salary and benefits package, including a free family gym membership and education assistance program. If you are passionate about delivering exceptional customer experiences and building strong relationships with our community, we encourage you to apply for this exciting opportunity.

", "lang_code": "en-US"}

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