Senior Account Manager
3 days ago
AON is seeking a seasoned Account Executive III to lead our client relationships in Houston, TX. As a key member of our team, you will be responsible for retaining and growing our business, cultivating relationships with senior client decision-makers, and driving the renewal process.
Key Responsibilities:- Retain and grow AON's business by developing and implementing client-specific renewal strategies.
- Cultivate relationships with senior client decision-makers and day-to-day client contacts.
- Drive the renewal process, assembling the appropriate team to develop and implement the client-specific renewal strategy.
- Coordinate with Brokers in the development and delivery of renewal strategies.
- Facilitate critical relationships between clients, AON, and insurers.
- Ensure client service team understanding of client needs, service delivery methods, and the economic framework relevant to services delivered.
- Lead stewardship planning and delivery.
- Ensure overall account profitability with a value-based approach for the scope of service and costs associated with the Client Promise Plan.
- Arrange AON compensation for services, whether fee or commission-based, accordingly.
- Educate clients in risk management, risk transfer, market issues, and relevant trends, including appropriate benchmarking and GRIP data.
- Marshal appropriate AON resources to support clients in unusual circumstances, such as large claims.
- Involves others across geographic, functional, and business unit boundaries to define interdependent responses to opportunities to grow the business.
- Manage input to and follow-up on invoicing and receivables process for assigned clients, ensuring timely collections.
- Minimum 10 years of Property & Casualty (P&C) experience.
- Experience managing large, sophisticated accounts.
- Organizational, interpersonal, and project management skills with an ability to multi-task and prioritize workload with attention to detail.
- Critical thinking skills with the ability to clearly express thoughts and concepts at various levels.
- Excellent digital literacy, including working experience with Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).
- Active Property & Casualty license.
- Bachelor's degree preferred or equivalent years of industry experience.
AON is committed to creating a diverse and inclusive workplace where all colleagues feel empowered to be their authentic selves. We offer a comprehensive benefits package, including a 401(k) savings plan, employee stock purchase plan, and medical, dental, and vision insurance. We also provide opportunities for professional growth and development, including training and education programs.
AON is an equal opportunity employer and welcomes applications from all qualified candidates. We are committed to providing reasonable accommodations to individuals with disabilities and will consider requests for accommodations during the application and interview process.
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