Veteran Peer Navigator

3 weeks ago

Amityville, New York, United States Services for the UnderServed Full time
Job Title: Veteran Peer Navigator

Job Summary:

The Veteran Peer Navigator will provide day-to-day support to veteran households, assisting with outreach, engagement, and service delivery to veteran applicants and participants across the five boroughs of NYC. This role requires a strong knowledge of VA and community resources, as well as excellent communication and advocacy skills.

Key Responsibilities:
  • Assist participants in defining, planning, and achieving their goals related to housing stability, income and benefits maximization, and other goals.
  • Provide resources and referral services to community members and possible participants, particularly for Department of Veterans Affairs services and entitlements, public benefits, and legal services.
  • Coordinate referrals for internal and external housing, health navigation, employment, and core services for the full veteran family.
  • Maintain a strong knowledge of VA and community resources and support participants in navigating through these services.
  • Act as an advocate for Veteran families during their course of services with SSVF.
  • Attend community outreach activities to raise awareness of SSVF services to veterans across our service region and to educate and recruit new program participants.
  • Document all engagements with participants and applicants according to VA and S:US standards.
Requirements:
  • HS diploma or GED required;
  • Must be a Veteran of the United States Armed Forces – Active Duty, Reserves or National Guard components all considered, or the immediate family member of a veteran/service member of the Armed Forces with relevant experience.
  • 2 years of human services experience preferred; a combination of lived experience with homelessness or housing instability or history of receiving VA services considered in lieu of professional Human Services Experience.
  • Effective written and oral communication skills.
Preferred Qualifications:
  • Basic computer skills (MS Office suite and Windows).
  • Self-motivated and resourceful.
  • Strong verbal communication skills.
  • Bilingual English/Spanish a plus.

About Services for the UnderServed:

Services for the UnderServed (S:US) is a nonprofit organization that provides a range of services to individuals and families in need. Our mission is to empower individuals and families to achieve stability and self-sufficiency.

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