Sales Associate

4 weeks ago


Pelham, New York, United States Knitwell Group Full time
About Us

Lane Bryant, a brand under the Knitwell Group, has been a leader in plus-size fashion for over 120 years. Our mission is to empower women by providing a wide range of stylish and comfortable clothing options. We believe in the importance of self-expression and confidence, and our inclusive community of customers and associates champions the acceptance of all sizes, shapes, and people.

Key Responsibilities

As a Sales Associate, you will be responsible for delivering an exceptional customer experience by providing personalized service, demonstrating product knowledge, and driving store sales. Your key responsibilities will include:
  • Service
    • Support a team environment that delivers a fashion-focused Lane Bryant experience for our guests
    • Demonstrate selling, incentive, and product knowledge strategies
    • Drive store goals with each segment
    • Build guest loyalty by team selling pants, Cacique, and credit
    • Support event execution
    • Cover sales floor and fitting room at all times
    • Maintain awareness of all sales promotions
    • Effectively handle multiple guests and projects
  • Execution
    • Partner with store leadership team to execute floorsets to visual brand standards
    • Replenish sales floor as needed
    • Execute store maintenance checklists (neat, clean, and tidy) including service desk
    • Responsible for contributing to the efforts to prevent shrink and safety awareness
  • Talent
    • Own training and self-development
Qualifications

To be successful in this role, you will need:
  • Strong communication and customer service skills
  • 1 year of specialty retail experience
  • High school diploma required
Physical Requirements

The physical demands of this role include:
  • Ability to reach, push, pull, stand, squat, and bend for up to 4 hours or longer as necessary
  • Ability to use common tools
  • Able to operate computerized register system
  • Must be able to meet store banking requirements and to respond to store alarm problems, as needed
  • Able to lift as much as 50 pounds
  • Able to climb an 8-foot ladder


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