Sales Associate
4 weeks ago
Lane Bryant, a brand under the Knitwell Group, has been a leader in plus-size fashion for over 120 years. Our mission is to empower women by providing a wide range of stylish and comfortable clothing options. We believe in the importance of self-expression and confidence, and our inclusive community of customers and associates champions the acceptance of all sizes, shapes, and people.
Key Responsibilities
As a Sales Associate, you will be responsible for delivering an exceptional customer experience by providing personalized service, demonstrating product knowledge, and driving store sales. Your key responsibilities will include:
- Service
- Support a team environment that delivers a fashion-focused Lane Bryant experience for our guests
- Demonstrate selling, incentive, and product knowledge strategies
- Drive store goals with each segment
- Build guest loyalty by team selling pants, Cacique, and credit
- Support event execution
- Cover sales floor and fitting room at all times
- Maintain awareness of all sales promotions
- Effectively handle multiple guests and projects
- Execution
- Partner with store leadership team to execute floorsets to visual brand standards
- Replenish sales floor as needed
- Execute store maintenance checklists (neat, clean, and tidy) including service desk
- Responsible for contributing to the efforts to prevent shrink and safety awareness
- Talent
- Own training and self-development
To be successful in this role, you will need:
- Strong communication and customer service skills
- 1 year of specialty retail experience
- High school diploma required
The physical demands of this role include:
- Ability to reach, push, pull, stand, squat, and bend for up to 4 hours or longer as necessary
- Ability to use common tools
- Able to operate computerized register system
- Must be able to meet store banking requirements and to respond to store alarm problems, as needed
- Able to lift as much as 50 pounds
- Able to climb an 8-foot ladder
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