Overnight Operations Manager

2 weeks ago


Milwaukee, Wisconsin, United States Hyatt Regency Milwaukee Full time
Job Summary:

The Night Auditor is responsible for the overall management of the hotel's front desk operations during the overnight shift. This includes managing guest relationships, preparing and balancing daily reports, and ensuring the hotel's safety and security.

Key Responsibilities:
  • Front Desk Operations: Manage the front desk during the overnight shift, handling guest check-ins, check-outs, and resolving any issues that may arise.
  • Reporting and Accounting: Prepare and balance daily reports, including financial transactions and other relevant data.
  • Security and Safety: Conduct regular security walks to ensure the hotel's safety and security.
Requirements:
  • Education and Experience: High school diploma or equivalent required; at least 1 year of progressive experience in a hotel or related field preferred.
  • Skill and Qualifications: Strong communication and problem-solving skills; ability to work independently with minimal supervision; knowledge of accounting principles and basic arithmetic functions.
  • Certifications and Training: Familiarity with Windows operating systems, company-approved spreadsheets, and word processing software.
What We Offer:
  • Competitive Salary: $50,000 - $60,000 per annum, depending on experience.
  • Medical, Dental, and Vision Coverage: Comprehensive health insurance package for full-time employees.
  • Paid Time Off: Accrued time off for vacation, sick leave, and holidays.
  • 401(k) Retirement Plan: Employer-matched retirement savings plan.


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